Hi Everyone,
We have some AI inventory records in the managed instance and others in the manager instance. However, some AI inventory records already exist in both instances.
When configuring Multi-Instance Management in ServiceNow AI Control Tower, how does the system handle these existing inventory records?
Is there a possibility of duplicate AI inventory records being created in the manager instance during synchronization?
Does AI Control Tower have any mechanism to identify existing records and prevent duplicates?
Any insights or suggestions from those who have implemented Multi-Instance Management would be greatly appreciated.
Thanks!
