Hi,I was reviewing the MCP Server plugin and noticed that it is marked as a paid plugin in our instance.We are licensed for ITSM Advanced, and I'm trying to understand the licensing implications:Is the MCP Server included with ITSM Advanced, or does ...
I want to open Now Assist panel on button click(declarative form action).
Hello Now Community,I have Now Assist enabled in my environment, and the Enhanced Chat experience is working as expected when accessed directly.My use case is to launch the Now Assist Enhanced Chat from a Service Portal widget and automatically pass ...
To implement OTTO do we need Now Assist Pro plus subscription
prerequisites to implement OTTO in serviceNow
I want to know all capabilities of Otto and Now assist agent.
How I Tamed ServiceNow Custom AI Skills and Fixed the Limitations of Now Assist. When I first started building custom generative AI experiences using the Now Assist Skill Kit, I expected a smooth ride. The platform promises beautiful visual tools to ...
Hello!could someone help with below one:My requirement is to enable Now Assist on the Incident table. Is this possible? I’m currently using a ServiceNow University account and its associated instance. Could you please confirm whether Now Assist can b...
I am currently designing an L1 Service Desk AI agent in ServiceNow that communicates asynchronously through Incident additional comment field rather than through a live Teams or through the Now Assist agent on the Service Portal.The current design wo...
Dear community, is it possible to put some of predictive intelligence definitions as AI Agent tool? Best regards,Nenad
I have cloned OOB "Incident summarization" skill to rephrase a text on the Summary for Resolved and Closed prompt. But after cloning the summary is showing as JSON (screenshot attached).Tried by clearing cache but its same.
I have cloned OOB now assist skill "Incident summarization" to modify the content text for Resolved and Closed incident. But after cloning the skill and promt the incident summary is giving the summary on JSON format (screenshot attached)
Summarization could not be completed because access to the base table Legal Contract Request was unsuccessful.
Error: Summarization could not be completed because access to the base table Legal Contract Request was unsuccessful.
Hi Team,I am trying to change the placeholder text "Ask Now Assist for help or search" in Now Assist Search.I updated the placeholder value in the instance configuration, but the search bar is still showing the default text and my changes are not ref...
