How to add more topics to the virtual agent bot in Teams.

DileepRajR · Thursday

When a user messages the ServiceNow bot in a Teams channel or direct message, Then Virtual Agent should respond and guide the user through a topic flow, And the conversation should complete without errors.
How to add more topics to the bot which are available in the instance.

Dr Atul G- LNG · Thursday

worth;https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/create-bot-msteams.html

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · Thursday

worth;https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/create-bot-msteams.html

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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