How to call NowAssist custom prompt from Flow

dkishore090 · ‎06-02-2026

Hi All.

We have create Now Assist Custom Prompt in zurich release . kindly let me know how to call this custom prompt from Flow Designer .

please let me know the possibilities.

Dr Atul G- LNG · ‎06-02-2026

https://www.servicenow.com/community/developer-blog/trigger-a-custom-now-assist-skill-via-flow-part-...

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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dkishore090 · ‎06-03-2026

Thank you @Dr Atul G- LNG for sharing inputs .I will go through it.

Its_Azar · ‎06-02-2026

Hi there @dkishore090

can you be a bit more specific, where have u created the prompt is it in the skill? and trying to call a flow?

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Architect@ KPMG.

Tanushree Maiti · ‎06-02-2026

Hi @dkishore090

refer: https://www.youtube.com/watch?v=YdHyj5ityDw

Trigger a Custom Now Assist Skill via Flow - Part 1

Trigger a Custom Now Assist Skill via Flow - Part 2

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti