How to rename now assist chat header on now assist panel

[Community Alums]

How to rename now assist chat header on now assist panel

[Ankur Bawiskar]

@Community Alums 

please share screenshots

check this

I want to change the Now assist label in the Virtual agent chat window 

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[Community Alums]

Hi @Ankur Bawiskar 

I want to rename this otto 

I was able to rename it on esc portal using conversational interface --> settings

but is no reflecting on now assist portal

[Dr Atul - LNG]

I don’t think we can remove OOTB functionality as of now.

[Ankur Bawiskar]

@Community Alums 

I don't think we can change it

but better raise a case with ServiceNow to confirm tihs

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