MCP Server new tool added is not seen by the MCP Client

adrian08
Tera Contributor

‎04-23-2026 10:22 AM

I have created an MCP Server with the quickstart tool incident lookup and incident summarization.

 

Everything is cool, our MCP Client can talk to the MCP Server. 

Now we added few new tools in the MCP Server and the MCP Client cannot seems to find the new tools. 


I did an experiment and created a new MCP Server with the new sets of tools and only then did the MCP Client see it. 

 

Is this normal?

This is probably the worstly develop application of ServiceNow that I know to date. Even the basics do not work. NowAssist is definitely not enterprise-ready and so far out that what they present. 

0 Helpfuls
  • 1,058 Views
1 REPLY 1

Hardik12
Tera Contributor

Wednesday

I am having the same issue.  Can you share what worked for you?  I tried creating the new server and those new tools started showing up.  But after that if I add more tools to this new server, the new ones dont show up again.  Seems everytime you need to create a new MCP server which is not ideal.  

0 Helpfuls