Topic is not discoverable in now assist in virtual agent.
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08-20-2026 03:34 AM
There is a OOB topic but it was inactive(show pending approvals). i made it active and published but i couldn't able to discover that in now assist in virtual agent(default).
Also there is an AI Agent Approval assistance agent. I think because of this, when i search for pending approvals it is showing you don't have access.
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08-20-2026 03:36 AM
Mate, what exactly is topic in this context? Is it under the LLM section or another section? If you have a screenshot, could you please share it?
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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08-20-2026 03:40 AM - edited 08-20-2026 03:41 AM
Context in the topic is to approve or reject an approval which has been assigned to you or all if you are an admin. It is under LLM section, topic type is topic. And it is read-only.
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08-20-2026 08:29 AM
Hi @DileepRajR
Please check here
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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