Need workshop deck on servicenow otto/ otto for itsm/ Otto for HRSD

Apaul
Tera Contributor

Hi everyone,

Does anyone have a ServiceNow official workshop deck for ServiceNow Otto? I searched through Best Practices/Now Create portal, but I couldn't find any relevant workshop material on otto for itsm/otto for hrsd/only on the capabilities of what otto is.

Are there any other ServiceNow portals or repositories where ServiceNow-published workshop decks for Otto or Otto for ITSM  and Otto for HRSD are available?

So far, I've only been able to find workshop decks for Otto for CSM.

Any pointers would be greatly appreciated. Thanks!

I got one ppt deck on now assist for hrsd but not something like otto for csm.

5 REPLIES 5

Tanushree Maiti
Tera Patron

Hi @Apaul 

 

In mynow , check these following  links on Now Assist for ITSM

 

Now Assist for ITSM - Implementation Guide 

Now assist for IT service management (ITSM) 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti