Unsure about exam and training

harshdodiya
Giga Contributor

My company wants me to earn ServiceNow Certified System Administrator exam. While, I have experience working in Servicenow, managing tickets. I am not quite sure on how the training is supposed to be completed, first thing I noticed is community. Hence, asking it here, could you please tell me know if enrolling in CSA training from now learning is sufficient for exam. Moreover, what would be timeline for an experience candidate to learn the course and take exam?

My company wants me examine in 2 months.

Thoughts?

5 REPLIES 5

MBarrott
Mega Sage

Hi @harshdodiya

 

It's highly subjective depending on your ability/speed to learn new things, as well as the depth of your current experience with the platform. 

 

CAN you learn the material for the CSA exam in 2 months? Yes. 

Is learning everything for the CSA exam in 2 months optimal? Far from it. 

 

The on-demand training through ServiceNow University (your company should be able to provide access) provides a plethora of content for the CSA. The Associate System Administrator Career Journey would be an excellent starting block - it will break down everything ServiceNow feels you should learn, the courses/paths etc that all tie back to taking the exam. 

 

I've found that listening/reading through the fundamental courses helps as it also branches out into other areas, developer especially. I tend to note down additional courses that are mentioned or seek out courses on problematic areas so I can review areas in more depth. 

 

Like others have mentioned, I'd be taking 3-6 months to go through the ServiceNow University courses, especially the fundamentals that cover a large portion that will be on the CSA exam. Some argue that the course is enough to prepare you, but I would disagree. I'd be doing admin fundamentals course for the voucher regardless, but once you've done that THEN question whether you feel prepared.