Use case: On the My Request page, there is a filter for Open Request and Closed Request. These two filters shows same columns as Request, State, and Updated. The business requirement was that if I select Open Request in the filter, then the columns ...
Steps to reproduce the issue: Navigate to “ESC Portal” under Self-Service.In the search bar, type job.After searching the above keyword, you will be redirected to the “/esc?id=search” pageOn the search page, in the All tab, we have the Filters sectio...
Please find the solution below Navigate to Service Portal > WidgetClick NewCreate a new widget with Watch List functionalityI have attached the XML of the Watch List Widget After creating the widget, we need to display it on the My Request page of th...
Introduction Employee Center Product has faceted search widget OOB which renders content from AI search source attached to Employee Center Service Portal. OOB AI search configuration works great with usual AI search souces e.g Service Catalog, KB...
With ServiceNow Now mobile application enable your employees to act and stay productive wherever they are, whether they’re commuting, travelling, or working remotely, your employees can keep the work moving even when they are not on their work desk o...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector Feature Demo Introduction We’re thrilled to announce the l...
Sometimes there is a customer requirement to validate file names while using attachment type variable on catalog form. Example: don't allow some special characters in file name This article will help you for the same 1) Create onChange catalog client...
Academy Session Feature Overview We’re thrilled to introduce an intuitive Q&A-powered self-service experience called Guided Self-Service in Employee Center. Guided Self-Service helps employees self-serve easily on high-complexity and high-volume...
Overview of Article: This article provides guidance for organizations migrating content from an existing portal or intranet to ServiceNow's Employee Center (EC) / Employee Center Pro (EC Pro), offering recommendations on how content can be effectivel...
Mobile Employee Service Portal (MESP) pages in Now Mobile Your One-Stop Guide to MESP for Seamless Employee Experiences in Now Mobile app What is MESP? MESP stands for Mobile Employee Service Portal, it allows organisations to bring their existi...
ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector (version 1.0.9) application. Refer to the External Search Connect...
Introduction Employee Center product OOB provides curated experience for users as part of unified taxonomy As part of EC, EC pro unified taxonomy implementation design phase, it's required to find out all your content ( Knowledge Article Categorie...
Discover best practices and tips for branding your Now Mobile experience to customise the look and feel to align with your organisation’s identity. Feature Demo: Live on ServiceNow Webinar on Branding in Now Mobile Application: Branding V/S T...
Overview In today’s fast-paced and hybrid work environment, employees expect quick and seamless access to workplace services — anytime, anywhere. Organizations are supporting a wide range of work personas, from frontline and remote workers to desk-ba...
Feature Demo Academy Session Overview of Employee News functionality along with November enhancements of this feature Live walk-through of Employee News front-end and Authoring Experience ( Demo start 33:35 onwards) Feature Overview...
Looking to catch up on what’s new—or revisit key updates—in Employee Center (Pro)? This archive brings together all our release blogs and highlight webinars since the Rome release, offering a one-stop hub for everything we've delivered. Whether you'r...
We’re looking for people who use ServiceNow Employee Center (and EC Pro!) to help us shape what comes next. Whether you're actively using the product or supporting others who do, your insights are incredibly valuable to us. By joining our research p...
Feature Demo Academy Session Introduction to Unified Employee Profile & Org Chart Live walk-through of end-user experience ( Demo 22:30 - 32:00)Live walk-through of admin experience ( Demo 37:30 - 49:05) For other feature deep-dives, refer...
Introduction Recommended For You The Recommended for You widget can use an ML algorithm based on an Employee profile or an HR Profile to show popular content accessed by users with similar profiles. Recommended items are populated either based on ML ...
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