Hello,The problem is when i am submitting a record in the record producer , it is taking me to the form for the and not directly submitting the record in backend, i want after submit it directly save the. record and then show me the submitted feature...
Hello, I created a record producer and in the name variable i added reference to sys_user table and set default value to javascript:gs.getUserID(); , the name is auto populated when i open the record producer in service catalog but is not popul...
We have added the microsite to a taxonomy page. When we search explicitly for the microsite, it appears in the search results on the service portal. However, clicking on it redirects us to the Standard Tickets Page.Where can we set the redirection fo...
We are migrating our organization portal to employee center, we have created the new portal in global scope, but we are facing many challenges when cloning widgets of employee center like cross scope and illegal access to script includes. Could you p...
In my PDI, when I select 'Quick link' in the content type field, a field labeled 'Quick link' appears, allowing us to choose what type of link we want to input (e.g., External link, Page, etc.). However, this is not what is happening in our company's...
Hi all, Our use case is that we have a PDF form and we need it to: Be linked to from multiple KB ArticlesBe able to be replaced with a new version and for the link to stay the sameAs far as I can tell this is not possible because: To have it as an at...
Hi Community! Good Day!I'd like to ask for help. I created a custom taxonomy and its topic/child topics. Also, added the content for each topics. They are already displaying in the topic page, but the problem is when I tried to open an article, the p...
I've created a child topic under a taxonomy. This child topic is shown as a menu item in the Mega Menu for Employee Center. Is there a way to hide that menu item on the Mega Menu based on a user's role or group? I have Advanced Portal Navigation acti...
I am searching the knowledge page from employee center. I am able to see the results retrieved but once I click the link to open the article I receive Article not found. Can anyone assist on where I need to configure this to point to esc? Thanks. ...
Hello Experts, I have few requirements on Survey as below:- How to make a Survey Mandatory on ESC portal? (As soon as the user logins to ESC portal, they should be able to fill this survey first before navigating anywhere else.)- Once the user submit...
I have created a new portal /vp , I am using another site XYZ, I want when someone click on ServiceNow link on XYZ, it should redirect to /vp , it is currently redirecting to /sp (default portal).I have tried one approach, created one UI script and ...
Hi Community As per the subject, I'm trying to extract the external email address from the external source prior creating a HR case. The email address is then required to be appended to the short description. I've tried the code below however the var...
Hello,In my ESC portal the To-do task page look like this below image But, I have to customize the above page like below image. I have to add Details and activity option in the above pageSo, How to add the options in that page Thank You
I created a clone from ec_pro_dashboard and titled it xxx_ec_pro_dashbard. The original page had an events widget on it that displayed a calendar event. After cloning the page the events widget no longer displayed the event. When navigating to the...
Hi!As we start to create our Employee Center, we want to update the banner, and use the one I have on SelfServiceThe issue is I can't find the original file anymoreIs there a spot that SN has it saved that I can redownload it from?
