Hi All, I am new to ServiceNow and need help with an issue related to the Assignment Group field. The Assignment Group should populate based on the values of the Category and Sub-Category fields on the incident form. However, even after creating assi...
HI, how we navigate to another page when we click on particular number in table
I'm unable to verify my webassessor account and not receiving the mail to verify and because of that i'm stuck in further steps to schedule my csa exam . Can anybody please help with detailed steps ? Cannot proceed with next steps after start it onl...
Hi, We have upgraded to Vancouver to Washington patch 7, in portal when searching now, GenAI genius results box is popping up and disappearing in milliseconds. We don't want to get that as we have not enabled GenAi yet. can someone help how to disabl...
Hi All I need to design taxonomy for esc portal and I have doubts about where to position the "Create Incident" item. What is the best approach? As a child of a Topic, quick links, or something else? I know it depends on the context, but I'd like t...
Hello Everyone,I am trying to add a new Taxonomy topic to the main bar in the Employee Center. However, After following all the guides and instructions the bar is not updating. My current Taxonomy is OOTB. I want to add a "Marketing" option that has ...
step1: Create Label name "Photo Navigation" with toggle switchstep2: If toggle is 'true'a) then it should display a text "Opted for agreement." with in blue boxb) populate two radio buttons1)I agree2) I do not agreestep3: Create blue color button "Sa...
We have added the microsite to a taxonomy page, we would like to know the view count of the microsite.For this we have enabled the Content Analytics plugin and have configured the instance as per the product documentation, but we are not seeing the r...
Hi community, Maybe this is a simple question: When I create a Case with ServiceNow Support, I get suggestions about Catalog Items that may fit instead of the ticket I'm currently trying to open. Is there a comparable feature available on the Emplo...
I am trying to add a menu option to the user profile. I made a copy of the Employee Center Header widget and am attempting to edit the section below to include an the option" <li><a ng-href="?id=user_delegate">Delegate</a></li>" Employee Center Head...
Hi Community,I’m currently working with AI Search in ServiceNow, specifically in the Employee Service Center (ESC) and Service Catalog (SC) portals. I’ve integrated some external content using the External Content Ingestion API and noticed an inconsi...
Hi All, The Requirement is when we goto ESC portal , when we click on My Request , it display list of open tickets. but when we click on each column header it won't sort it. we need have functionality to when ever User click on each and every column,...
Hi all, I am looking for a way to search for user information on Employee centre, where users can search for other users' information (I'm thinking of skills, hobbies, and such). With PDI, I was trying to add a new tab where users can do the aforeme...
Hi Everyone, We got one requirement from our customer that for one of the catalog item they want to see Customer Name under My request in Employee Center so that he doesn't need to open each record and check the Customer Name. So i wanted to check if...
Hello,We have a need where a catalog item should trigger a (work)flow involving a number of steps and users including non IT users.HR or legal users should be involved to perform some tasks or provide input at some stage. Obviously for that we would ...
