Hello there,Our requirement was to redirect every user to Employee Center Portal, that we fulfilled successfully.On portal we created one menu "ITIL View" which will be visible on to user with ITIL Role and which redirect user to homepage of platform...
Hi all, This is a general question but in my particular case right now it pertains to the Employee Center Service Portal Footer. It is very convenient that the config is just a JSON object, but it is frustrating when you don't know the possible prope...
Hello all, I have requirements to show Child topics in straight line As shown in screenshot. Could you please let me know how we can do this. Thank you.
Hi all, I would appreciate your support on one topic. We are struggling with the employee survey completion and as a solution in ServiceNow, we want to link directly to each HR Case type a short survey for the service provided.Ideally, I would like t...
Hi All, I have a catalog 'Software'. I have created a decision table on a catalog item, based on which whenever user selects the catalog & enters company code Acer, new choice list populates, but remaining variables of the catalog are also populatin...
Hi Experts, Is it possible to hide content of the Genius search if no results found ? "No results generated Try rephrasing your search. Make sure your question is clear and detailed." refer to the attached file Thank You for Your help in advance
Earlier we were used to see Search Resources filter on Support resources widget on ECP portal. Now, not able to see the same. Is this something has been removed in Plugin upgrade or I am missing something ? @Smriti_Gupta - any help?Regards,Bubuprasa...
If we click on redirect to another item related link in catalog item then one alert should come like a 'yes' or 'no' choice then if we click on yes then it will redirect to another catalog item otherwise it should not redirect to another catalog item...
Hi Team, In HR case we have a Work notes comments in tabular way, after transferring the case tabular format is lost. is it expected behavior for transfer HR case in ServiceNow?
Hi everyone,I want to create a notification icon beside "My Tasks" and I want the notification to shown when.1. incident ticket commented to me.2. catalog task notify me when I'm the approver.3, any ticket is channel to me. Regards,TMKam
Hi everyone,I have a few questions pertaining to create and configure a page in employee center. We would like to introduce a concept in my organisation where pages or menu example HR, Corporate Commuinication or Facilities can maintain their own pag...
Maybe I'm looking to do something SNow doesn't do. I would like to get away from using Knowledge Articles as the base where all of the come hither and gather around notices are linked to from the banner on the homepage. I think it would help reduce t...
Hello! I have my content experience widget in the employee center working, however, I wanted the widget to fill the entire container (example below) is there any way without having to mess with the CSS? Any OOTB Currently my widget is in the followin...
We are interested in leveraging capabilities within content publishing to hide content from users or groups. I've noticed as an Admin, that there is a related tab that may help us with this set up called "Restrict content by user" and "Restrict conte...
I recently enabled AI Search in the Service Portal. While testing I disabled a catalog item. However it was still showing in recent view for a user. When they clicked on it of course they get "You are either not authorized or record is not valid." So...