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Resolved! New Components in the Content Publish Editor

New Components in the Content Publish Editor We have implemented Employee Center Pro, and this Content Publish module truly shows promise in terms of content creation for portal engagement. However, we have received feedback regarding the currently a...

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Hely Pasqual by Tera Contributor
  • 2656 Views
  • 3 replies
  • 3 helpfuls

issues making a variable mandatory AND read-only

Hi all,  We have a set of questions (as variables) in a catalog item which have to be processed by a widget, this is just a business requirement so I cannot change it.I want to add a new question that is mandatory, but also hidden or read only. The q...

jana_jank by Tera Contributor
  • 2348 Views
  • 3 replies
  • 0 helpfuls

Document Revision NDA

Hello everyone,Does anyone know how to set up document revision after submitting an NDA? I read various documentations and saw some videos, but i didnt find the actual steps to do, so i can see the document revision. 

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What is the cause for this error?

ErrorUnique Key violation detected by database ((conn=86882) Duplicate entry '93e4e5aa33785610ef1d80a34d5c7b4d' for key 'PRIMARY'). When submit a request through ESC portal it shows the above error and the request is created

Madhu92 by Tera Contributor
  • 1368 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to remove double header on portal?

Hello there,Our requirement was to redirect every user to Employee Center Portal, that we fulfilled successfully.On portal we created one menu "ITIL View" which will be visible on to user with ITIL Role and which redirect user to homepage of platform...

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Resolved! Survey pop-up at the HR Case completion

Hi all, I would appreciate your support on one topic. We are struggling with the employee survey completion and as a solution in ServiceNow, we want to link directly to each HR Case type a short survey for the service provided.Ideally, I would like t...

How to hide variables using decision Table

Hi All,  I have a catalog 'Software'. I have created a decision table on a catalog item, based on which whenever user selects the catalog & enters company code Acer, new choice list populates, but remaining variables of the catalog are also populatin...