Hi Experts, Is it possible to hide content of the Genius search if no results found ? "No results generated Try rephrasing your search. Make sure your question is clear and detailed." refer to the attached file Thank You for Your help in advance
Earlier we were used to see Search Resources filter on Support resources widget on ECP portal. Now, not able to see the same. Is this something has been removed in Plugin upgrade or I am missing something ? @Smriti_Gupta - any help?Regards,Bubuprasa...
If we click on redirect to another item related link in catalog item then one alert should come like a 'yes' or 'no' choice then if we click on yes then it will redirect to another catalog item otherwise it should not redirect to another catalog item...
Hi Team, In HR case we have a Work notes comments in tabular way, after transferring the case tabular format is lost. is it expected behavior for transfer HR case in ServiceNow?
Hi everyone,I want to create a notification icon beside "My Tasks" and I want the notification to shown when.1. incident ticket commented to me.2. catalog task notify me when I'm the approver.3, any ticket is channel to me. Regards,TMKam
Hi everyone,I have a few questions pertaining to create and configure a page in employee center. We would like to introduce a concept in my organisation where pages or menu example HR, Corporate Commuinication or Facilities can maintain their own pag...
Maybe I'm looking to do something SNow doesn't do. I would like to get away from using Knowledge Articles as the base where all of the come hither and gather around notices are linked to from the banner on the homepage. I think it would help reduce t...
Hello! I have my content experience widget in the employee center working, however, I wanted the widget to fill the entire container (example below) is there any way without having to mess with the CSS? Any OOTB Currently my widget is in the followin...
We are interested in leveraging capabilities within content publishing to hide content from users or groups. I've noticed as an Admin, that there is a related tab that may help us with this set up called "Restrict content by user" and "Restrict conte...
I recently enabled AI Search in the Service Portal. While testing I disabled a catalog item. However it was still showing in recent view for a user. When they clicked on it of course they get "You are either not authorized or record is not valid." So...
Hi All, We have HR Tasks, Approvals, etc that show for the user in the To-Dos widget and page. In the My Active Items widget, the tasks activity is referencing the To-Dos page and the approvals activity is referencing the Approvals page. The issue is...
Hi all, We have an issue with our instance and we really need your support on this. Since yesterday our portal is not active anymore, we cannot access the homepage, or any page (we get a blank page that doesn't loads). In the backend under System Log...
Hi,Is it possible to change ui application name? For example change "service operations workspace" to "technicians workspace". Thanks, Sahar.
i want to create a new field in a table which will contain some informations from another table. example: table 1id column1 column2 1 test test2 test test table 2id id_table1 description price1 1 test123 1...
Hi, @Mark Roethof I created quick links and showing up in both TEST and DEV of employee center.Added user criteria that, if only custom field "code" is not 8, quick link should be displayed else it should not be visibletest();function test() { ...
