Hi Team, Having a query, >>We need to create a order guide where we need to add the existing catalogs into it. >>And here for the existing catalogs we have using the variable set for the requested for details. >> in the order guide we are adding a o...
Hi All, i want to disable the Recalculate risk button from SOWPlease help on this Thanks in advance
We are adding new users and want to include new quick links on our mobile app. How can I configure the quick links so that only teammates that should see the links can see them? In other words, we want teammates to have a personalized view of quick l...
Hello,I want my employee definition to be based on a role. But when I create the filter as in the screenshot, filter does not take effect, instead employee profiles for all users in the sys_user table is created. I assumed that was due to the lack o...
New Components in the Content Publish Editor We have implemented Employee Center Pro, and this Content Publish module truly shows promise in terms of content creation for portal engagement. However, we have received feedback regarding the currently a...
i have created Trend report of Incident in my instance and below X-Axis's Title it is showing me Incident(Table Name), how to remove it from there?
Hi all, We have a set of questions (as variables) in a catalog item which have to be processed by a widget, this is just a business requirement so I cannot change it.I want to add a new question that is mandatory, but also hidden or read only. The q...
Hi All,We have field on our custom table where we store comma separated values in string type field.We have a inbound action email script but not working.Let me know how can we achieve this? Thank you in advance
Hello friends,We recently moved over from SP to ESC. Before, we had so that our employees with different departments (retail etc). Can read each others' requests within the same department.So Department A, has person 1, 2 and 3. They should all be ab...
When we go to the homepage module which is under 'Knowledge' and click on it, it opens the portal where for us the header is not visible in native UI. It is showing footer and other widgets but only the header is missing. Please check and provide an...
Does anyone know if there's any functionality to display activity feed on Employee Center?Similar to the Next Experience Notifications Feed.There's also something on CSM called Customer Central, which I assume is what ServiceNow uses themselves on su...
Hello everyone,Does anyone know how to set up document revision after submitting an NDA? I read various documentations and saw some videos, but i didnt find the actual steps to do, so i can see the document revision.
I need for an employee to select a catalog item from EC Portal and fill it out, sign and submit the PDF (Document Template). Does anyone know how to accomplish this? I've read in documentation that you can allow employees to complete a document from ...
ErrorUnique Key violation detected by database ((conn=86882) Duplicate entry '93e4e5aa33785610ef1d80a34d5c7b4d' for key 'PRIMARY'). When submit a request through ESC portal it shows the above error and the request is created
Hello there,Our requirement was to redirect every user to Employee Center Portal, that we fulfilled successfully.On portal we created one menu "ITIL View" which will be visible on to user with ITIL Role and which redirect user to homepage of platform...
