Hello team,After Re-setting the Html field config from read-only to non-read-only from on-load client script, results to a cursor reset to the initial position.This issue is also reproducible in the PDI instance.This issue is occurring when we use th...
I wish to add the service portal navigation as a list in workspace so that I can use the sync hierarchy button in one place (the workspace). So far when I add the advanced portal navigation table as a list the sync hierarchy button is missing. What c...
Hi, I have to change the name of the button which now is - "Show me everything". I found a topic named Greetings which is read-only, I made a copy of it and added the new name - as I found in documentation - https://docs.servicenow.com/en-US/bundle/...
I need to change the side panel in Service Operations Workspace - Record InformationFor Req I need to remove/hide the Price and for RITM the Quantity.I started to look up in UI Builder but I was not able to find the above fields to make it hidden.(I...
I need to add new widget on Major Incident workbench called "support directory" which shows list view of user and users email
Im not able to see Standard ticket header widget in widget search bar in page configuration i can only see custom widget which i need to replace to ootb
Wanted to display multiple forms in tabs of Standard ticket page , but only only able to add single form using form widget is there any way where we can add diffirent forms in different tabs.
Hi all,I have a child topic `In a disaster` that is showing up on the `emp_taxonomy_topic` page but is not showing up nested in the Mega Menu, even after I logout and clear my cookies and cache.Any ideas where to look or why this might be happening?
We have a scenario in HRSD as below Miss A is Group X and have access to all Case getting created as part of Group X set up . If Miss A goes on leave we need to ensure that case coming in that group can be seen by MR B . Mr B is not part of Grou...
In the profile of ESC portal, I want to update system time-zone instead of user time zone.Kindly help!
While it's amazing that these two features exist, they seemed to create a challenge at launch. Currently, both of these widgets are populating with items from the IT topic and completely ignoring items from other topics like HR. Understandably, the f...
Hi all, I have a query about displaying the (lifecycle event) timeline within ServiceNow. I have created a lifecycle event for onboarding, when there is a task available for the specific employee that raised the request, a timeline view is presented...
Hi, in the 'additional details' tab when viewing a request in the portal, the description field does not display if the variable type is HTML. If I change the variable to multi line text the description shows. Does anyone know if this is working a...
I have a task that involves viewing all HR cases, and when accessing a specific record, the attached generated document (e.g., employment certificate, etc.) should be previewed within the ESC portal.
Hi All,For the new employee center taxonomy topics. I want to restrict the access to specific taxonomy topic based on the user role.@employee centerHow can achieve this?
