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Forum Posts

Resolved! Knowledge Article Display

 I have a colleague who want to see the knowledge article in the body of the Employee Center within the approval record when they go to My Tasks on Employee Center. Is this possible to complete? Currently, the portal is linked to the knowledge articl...

Resolved! Content Library

Hello,I'm new to Employee Center.  In reference to: https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/employee-center/concept/ec-streamline-content.html In my PDI, I've installed the Employee Center PRO. I typed Conte...

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RS7 by • Tera Contributor
  • 2476 Views
  • 4 replies
  • 1 helpfuls

Portal banner - For Festive season

Hi, I am trying to create a banner from portal content. Which shows every year on a particular date. For example, for India users I want to show a Republic day Image as a banner on every year on January 26th. but I could find a condition to put it. S...

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siva91 by • Tera Contributor
  • 1982 Views
  • 5 replies
  • 0 helpfuls

Resolved! Quick Link on Employee Center not available for all users

I created a Quick Link for Employee Center (not the Pro version) to display in the Quick Link widget on the homepage.  I don't need it to display on other pages.  I can see the quick link and use it, but the non-itil users can't and I don't understan...

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gjz by • Mega Sage
  • 4965 Views
  • 7 replies
  • 5 helpfuls

Child Topic Now Showing Up In Mega Menu

Hi all,I have a child topic `In a disaster` that is showing up on the `emp_taxonomy_topic` page but is not showing up nested in the Mega Menu, even after I logout and clear my cookies and cache.Any ideas where to look or why this might be happening?

CCSF-Syd by • Tera Expert
  • 4093 Views
  • 11 replies
  • 0 helpfuls

Delegation Set up

We have a scenario in HRSD as below  Miss A is Group X  and have access to all Case getting created as part of Group X set up .  If Miss A goes on leave we need to ensure that case coming in that group can be seen  by MR B .  Mr B is not part of Grou...

nitesh83 by • Tera Contributor
  • 1254 Views
  • 2 replies
  • 0 helpfuls