Currently I am aware that the Favorites for Employee Center now reside in the sp_favorite table. I know there is a widget and the users can get to My Favorites by clicking the link on the homepage in ESC. I have a request in to also add the list of f...
Hey SN Comm Team, I am looking to see if there is a way to hide the Attachment | PDF document as a search result (we are using the AI Search). This results in much too much being found and displayed from the search and is not great customer experien...
Hi All, I am getting this error when impersonated with an user who was supposed to raise a catalog from which is created from hr task.Can someone please help me.
I would like to enable Employee Center for all our operations. Currently, we are using the CSM portal for both internal and external users. What would be the impact of linking the CSM portal to Employee Center, and is this the right approach?If it i...
Hi All, I have a requirement where I want to get a record producer name in suggestion when we search in the Employee Center. I have a record producer, and I have added a meta tag 'overtime' in it. So, whenever I search with that keyword, it should sh...
We recently migrated to EC Pro, and I'm currently configuring a topic page that contains only one catalog item. This item should be accessible to a specific group only. To achieve this, I created a user criteria and added it to the "Available For" ta...
Hi guys, I'm unable to find out from where I can disable the AI search option that is showing post upgrade from Vancouver to Washington. I'm attaching the screenshots FYI.
I'm looking to generate a consolidated report in ServiceNow that includes all tickets related to a specific user. Specifically, I need to capture: Contact Tickets, Incidents, RequestsSince these tickets are stored in different tables, it's challengin...
I have gone through the following community thread. From this I can understand that this role "knowledge_view_as" and the corresponding functionality "Set up View as Direct Reports" allows the manager to view the knowledge articles that can be viewed...
I have a colleague who want to see the knowledge article in the body of the Employee Center within the approval record when they go to My Tasks on Employee Center. Is this possible to complete? Currently, the portal is linked to the knowledge articl...
Hello,I'm new to Employee Center. In reference to: https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/employee-center/concept/ec-streamline-content.html In my PDI, I've installed the Employee Center PRO. I typed Conte...
I've created a Service Catalog request page with a typeahead search feature. What are the necessary out-of-the-box settings to achieve this functionality with minimal customization?
Hi, I am trying to create a banner from portal content. Which shows every year on a particular date. For example, for India users I want to show a Republic day Image as a banner on every year on January 26th. but I could find a condition to put it. S...
I created a Quick Link for Employee Center (not the Pro version) to display in the Quick Link widget on the homepage. I don't need it to display on other pages. I can see the quick link and use it, but the non-itil users can't and I don't understan...
Is it possible to have two level 1 child-topics in one column? For example: to place 'Career development' under 'Pay and time 'What I am looking for is:
