Adding a new dropdown to the taxonomy for the ESC
Hey Everyone,I am looking to add another subject to this bar in the ESC. I want to leave IT but also add a few more. I added a new option to the taxonomy but its still not showing up.
Forum Posts
Mega Menu in Employee Center Pro Kiosk portal
Hi, I'm fairly new to Employee Center Pro Kiosk and just started exploring about it in SN docs and in my PDI. Apparently this is a new functionality by SN for deskless and shift workers. Usually in Employee Center portal (/esc) , by using advanced po...
ServiceNow Share Apps
Check out below applications which may be useful: Add Progress Bar to ESC Portal Page Add multiple catalog items to order guide Add wordcount and print functionality on knowledge article (Portal) The speaking Portal Adding all multi-row...
Resolved! How to make an article favourite for all users in Employee Portal
I have a specific article which I want to make favourite by default to all the users. I wrote this BG script for testing: (function() { // Define the reference table and document ID var referenceTable = 'sn_cd_content_news'; var referenc...
Connected Content Not Showing Under Topic Taxonomies
Hello, can anyone advise me as to why my connected content under my topics for my taxonomy would not be showing in the Employee Center? For example, I have made sure my onboarding form was active and listed availability was desktop and mobile. I also...
Resolved! ServiceNow basic Portal Questions
Hello All, Can anyone help me to give the answers of this question's?@AnirudhKumar 1. What object do we use on the client side to pass data to HTML/server ?2. What object do we use on the server side to pass data to HTML/Client ?3. What is the easies...
Sync incomplete - There was a problem syncing the menu items. Please try again.
Hi , I have added new topic with two child topics in EC texonomy.After sync heirarchy i can see topic in EC page but child topics are not showing up.When i do syn it shows above error,its means sync is done successfully?
How to send warning notification before 2 days for the 5 days duration Resolution SLA
Hi Team, How to send a notification to the assignee before SLA is getting breached. We have created a custom workflow but we want to trigger the notification before 2 days of the breach time. Please check and provide your inputs. @Ankur Bawiskar Tha...
Decision Table and Flow Designer is not working properly.
Hi All,I have a requirement to setting up the priority of HR case based on the selected HR service, Category and Subcaytegory.I created a Decision table and execute it from flow designer. Both are tested and working fine giving correct output. But wh...
How to use servicenow calendar for employee vacation tracking?
Hi Team, I am trying to add employee vacations to servicenow calendar.how to get servicenow calendar in instance?which modules used to add vacation list in snow?once added is this data comes on calendar? Thanks,
Benefits of Service Catalog
Hi, Can someone help me two requests belowBenefits of using Service CatalogRequirements action plan for Service Catalog.
Mega Menu issues with Employee Center Pro
The mega menu seemed to be working before updating our plugins to Employee Center Pro and now I cannot get the mega menu to show. I have the taxonomy active and have tried cloning it and associating the cloned taxonomy but it is not working. I only s...
Tracking Employee Certifications
As a ServiceNow Partner, when does the list of our employee certifications update? I'm trying to track the number of certifications through the Partner Portal. However, the employees who have completed new certifications are not updated in the dashbo...
Resolved! ESC portal configuration
Hi All,i want to start my learning on esc portal configuration, but didn't find any proper course. can some one please suggest a best course for esc portal configuration from scratch. Thanks.