Hi All,I have configured a menu item on table "sp_rectangle_menu_item" which direct to the page which has content visible based on user criteria. If the user does not match any user criteria I was landing on a blank page. So instead of that I wish to...
Hi. Has anyone integrated a Five9 chat service with the agent chat on Employee Center? Do you know if it's possible? Thanks!
When i created the welcome banner from the content publishing application,content publishing> content library> create new. content name is mandatory so i need to give something, but the same thing and some info is appearing in the portal, may i know ...
Hello, I have a request where we are trying to build out our Employee Center Mega Menu. The request is to have page links in the taxonomy topics to specific request. The ideal configuration we would like is to have expandable menus when you hover ove...
Hi There, We are migrating to EC Pro. Currently, we have a Onbording page with to-do widget and Videos that is visible sn_hr_sp.hrsp_new_hire role. I have turned on OOB EC Pro. We have mapped our Taxonomy and Content and we are good on that piece. ...
Currently we having around 26 carousel dots in widget banner as shown in the below image. Can anyone please how to restrict the carousel to show only 3 most recent items(carousel dots) in the widget banner.
Does anyone know how to hide tile labels as per the subject above ? It is frurstrating for a customer of ours as we have the create incident tile but it is clearly not a request. See Screenshot below.
Hello Everyone, How can I add my portal in the list of applied to so if I am applying filter it will be applicable for my portal only.I have added the name in the list but not sure how to configure it so it apply the filter for my portal only.
Problem : After submitting a request from ESC portal , it creates the record at backend. But does not redirects to the created record. After creation URL shows - "https://wind.service-now.com/esc?id=ticket&table=x_mkgaa_access_man_access_management_r...
Hi,We have an integration with Fedex via power automate which brings Fedex related data to a custom table.Now this custom table has SC_Task details as well as Fedex status related details.We want to show this to the end user on their ESC portal, when...
I've validated this widget has NOT been customized but it's completely non-functional. Not sure where to begin troubleshooting this one. It actually works fine in our DEV environment but not in our TEST environment.
Hi, How to add option in select box when it is in variable set and that is included in many catalog items.
I'm configuring Employee Center for a customer, and I would like to move the position of the Virtual Agent chat bubble. Not much, just a bit higher. Currently, its right smack in the middle of the footer and is covering the copywrite info. Having ...
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How do I turn the related recorde in catalog task workspace into a tab? I am attaching a picture that will have the other three next to the details tab
