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Employee Center search exact match results in form view

Hi ServiceNow, When we search in employee center for a req # or ritm # and it returns a result for an exact match, that result brings us to the form view instead of the EC pages of request or RITM. How do we configure the exact match result to take u...

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zynsn by • Tera Guru
  • 5307 Views
  • 3 replies
  • 13 helpfuls

removing the ability to add a picture to my profile

We have had an issue in which our users are uploading high resolutions picture to the profile section of the portal that then causes performance issues in our instance. We would like to remove the ability to upload photos completely (although knowing...

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Jack62 by • Giga Guru
  • 3062 Views
  • 6 replies
  • 1 helpfuls

Hide Virtual Agent for Specific role

I would like to know if there is a way to hide the Virtual Agent icon in our Employee Service Center (ESC) portal for a specific role. Currently, we can display the Virtual Agent icon based on role permissions, but my requirement is to hide it based ...

Anyone has Employee center Pro available to Prehires

Hi There, Anyone has Employee Center Pro made available for Prehires? Can someone share with me how it is done in thier organization? Do you make all catalog items available to them? Have you built any page visible to them or microsite? I'll really a...

Simran321 by • Tera Expert
  • 1221 Views
  • 1 replies
  • 0 helpfuls