how to initialize new incident record in glide record
how to initialize new incident record in glide record
Forum Posts
How to hide submit button when items are present in the cart in employee service center portal form?
Hi Community, We have a requirement, that submit button should disappear when items are not present in the cart, if there are no items in the cart then only it should visible. appreciated for the quick response. Thanks,Shrinivasprasad
ESC portal Landing page quick links to be distributed evenly from center
I have a requirement in ESC portal where Quick links has to be evenly distributed in the center.Multiple users will see different quick links based on the user criteria.Ex: As attached in the screenshot if the user has visibility only to 'Password Re...
add an overlay to an image when hovering over another widget on the portal service now
Hello,I am creating a service portal now, for the first part there is an image that I integrated with css on a style sheet by adding a class to the container then on top in designer I added a first widget and below 2 buttons side by side each button ...
Resolved! Help text on topics
Hi. Does anyone know if it's possible to add a help text that will appear when users hover over a topic? For example to have the topic description to be visible?
Need a report of the total number of views of portal of Employee Service Center by month and topic
Need a report that will show number of views of the portal of Employee Service Centre by month and by topic category. The views should be by month and by topic category.
Configured annoucement not appaering in Employee Center
Greetings All, Following this document , i have created announcement records both in Global Scope and Employee center scope. But it is not reflecting in the employee center portal. Not sure what i am missing. Please advise, Thank you in advance !,Ps ...
How to override the Script Include QuickLinkUtilSNC by using the QuickLinkUtil script include?
I am trying to configure to get the quick link card in the portal depending on the logged in user's role in the Employee center portal. I have HR, IT, Finance, Procurement and Work place, when a HR Admin logs in he has to see only the quick link of H...
How To Remove the Filter condition from the widget in Employee Center Portal
Hi everyone,We have this functionality in Employee Center Portal wherein users can see the list of tickets (Incidents/Request) they created or created on behalf of them. This is placed inside a widget and the data is configured in sp_instance_table. ...
Employee Center pro - Content portal banner image size in Content experience
Hello Everyone, i am working on employee pro , can anyone tell me where i can find the image size of this Banner portal content.So i can give the same size for my content team to prepare images for our branding.or there is way to adjust the image in ...
Resolved! Remove Tooltip from Activity Stream EC Pro
Hi Everyone , I'd like to disable the tooltip that pops up when you hover over the "Type your message here..." box to post a comment to a ticket in the Activity Stream of EC Pro. **See attached screenshot for example** I found this link https://www.s...
Quick Link for Workspace?
We're looking to create a Quick Link for the ESC home page that goes to the Service Operations Workspace. There isn't a page for that workspace, and the system won't let us use the URL for an external link. Has anyone configured a workspace so it c...
How to add newly created change to the existing change request related list
Hi All,Your help is highly appreciated.On existing change request form, if we click on hamburger menu we can see an option "Copy Change". When we click on Copy Change UI action, we can see a new change request form is getting displayed with previous ...
Governance around catalog items and the content within them
So I'm running into a common problem regarding governance of catalog items and the content within them. Ranging from which icons are used to the data in the meta field etc. My current customer has a visual design system where icons are strictly defin...
