Hi Everyone , I'd like to disable the tooltip that pops up when you hover over the "Type your message here..." box to post a comment to a ticket in the Activity Stream of EC Pro. **See attached screenshot for example** I found this link https://www.s...
We're looking to create a Quick Link for the ESC home page that goes to the Service Operations Workspace. There isn't a page for that workspace, and the system won't let us use the URL for an external link. Has anyone configured a workspace so it c...
Hi All,Your help is highly appreciated.On existing change request form, if we click on hamburger menu we can see an option "Copy Change". When we click on Copy Change UI action, we can see a new change request form is getting displayed with previous ...
So I'm running into a common problem regarding governance of catalog items and the content within them. Ranging from which icons are used to the data in the meta field etc. My current customer has a visual design system where icons are strictly defin...
Hi I see this job Content Publishing: Send Email notifications in my PDI and i can see its working however I dont see it in our company instances. Is this something I need to install separately?
Hi. We've linked a bunch of knowledge bases to our employee center, meaning that the articles will appear in search results. But when the articles are not linked to any topic in the taxonomy, it seems like I can't browse the knowledge categories in t...
Hi !!I created a page variant for a custom workspace and added a carousel and list widgets to it .The carousel widget contains all single score reports and onClick of them the list of records should be shown on the list widget.This is not happening c...
I am interested in talking to anyone who has implemented the Employee News feature in their ServiceNow knowledge portal? We have some interest from our communications team to explore using this feature and I am keen to talk to someone using it to see...
I'm currently using the out of the box widget 'My Items': These are the settings on the instance options: However, what I've noticed is that the 'Quick Tasks' list is not showing. How do I get it to show?
Hi Team, Can anyone help me on how Purchase requisition is getting approved in each state and getting created Purchase order.
Hi All, Having a requirement that, We are having a catalog form, where it contains three fields1- Student name (reference to user table)2- Course( reference to course table)The validation that we need to set on the form before submission is> If the...
Hi All, Having a requirement that, Need to restrict the request submission, if there is already a request submitted by the same requested for and the for the same selected course. need suggestion to achieve this.
In the OOB Document Task : /nav_to.do?uri=sn_hr_sp_todos_config.do?sys_id=1bafd40c534010100ad0ddeeff7b1294, I created a custom sn_ex_sp_task_configuration with Tab Configuration set to the following:The Widget being used is also OOB : /sp_widget.do?s...
Hi Community,I am currently trying to display few field changes from the portal, like it would show in the backed basically: The goal is, if the RITM associated with my Case record changes state, this should be visible in the activity stream from the...
How are fellow customers handling the overall notification experience for employees? Are you letting them control their own preferences? If so, what's that like?Any thoughts on how to implement a good notification experience?We're also using a chatbo...