Make additional comments read only on sp portal
HiHow to make 'additiinal comments' read only on service portal based on state of ticket
Forum Posts
Employee Center Prop header layout
Hello all, I am trying to set up our Employee Center Pro homepage with a layout that looks like the one in the attached photo, but without the carousel feature (ie: just three static banners in the same configuration as the attached picture). Any id...
Unable to Access Welcome to ServiceNow-Inkling Account and eBook Library
Dear Admin, I am R.Sowjanya from servicenow . I am unable to access welcome to servicenow -linking Account and ebook library. Is there any possibility to access ebook which is expired. Hope this request finds you. Thankyou
Service Portal Annoucement Widget
Hello everyone,We have a requirement to update the announcement interval time from 5 seconds to 30 seconds in the cloned portal's announcement widget. This change will enable announcements in the portal to cycle every 30 seconds, allowing users more ...
Confuing for loop error
Hi all, I've been getting the following error caused by a for loop I wrote. The loop is part of an "Update Record" action that I've scripted in Flow Designer. Does anyone know what might be causing it? The script is searching for a string in a large ...
Service Catalog Request - Re-direct to external URL
Hi, I'm trying to create a catalog request which re-directs the user to an external URL. I want the code to run "On Submit" so that the request is recorded and preferably the URL opens in a popup window. I currently have this (in a Catalog UI Policy ...
Resolved! Quick Link to Home Page or Mega menu in employee center
Good afternoon,I am trying to put a link to the mega menu or home page, that when a user clicks on it the incident form opens. I don't want the user to have to click the report an Incident then click the quick link. Can this be done?
"My assets visible on mobile but not on desktop version of Employee center
Hi, In the mobile version of our employee center we can see an "My Assets" button next to the "My tickets" that works in a similar way. This button was not implemented by us and is also not visible on our more used desktop version. However we would r...
How can I change the widget Panel header background color to dark blue(020636) in EC?
How can I change the color of my active item, quick link, and Top Rated Articles widget header background color to dark blue(020636) in the employee center?Similar like this.
when I pass required due date time field on the form it is changing after the form is submitted
Hi team,I am unable to find the issue, that,when I pass required due date time field on the form and saves then go to the next page and showing different time than i selected.please find below snippets for reference.Before form submits:After form is ...
How to display the options for a variable that is referenced to a column in a table with condition?
Hi guys, I am stuck in an issue. I have a catalog variable and it is referenced to a column of a table. The variable will display values that are assigned to me ( requester only). I have used the lookup select box and reference qualifier but it filt...
Resolved! Topic page requirements for display in the mega menu
Hello everyone, I'm starting to play with the Rich Content widget and editor and have a question about what are the minimum requirements to get a topic page to display in the mega menu. I have updated the taxonomy to include the topic page in questio...
Resolved! "Get Support" modal on employee center
Hi. I have some issues with the "Get support" widget when I try to run it as a modal on employee center. It seems that it runs as a widget in a widget, meaning that the title "Get support" is shown twice. Any idea how that can be fixed? In ServiceNow...
virtual agent NLU model
While publishing NLU model in VA topic only primary language model is getting published and mapped in topic. Please help to find out the way from it. Its urgent.
