populate variables based on the Reference variable
Hello All, I need to populate variables based on the Reference variable. I am new in the ServiceNow. Can someone help with this? Your response is highly appreciated. Thank you.
Forum Posts
Need to populate variable based on the reference field on ESC Portal
Hello All, I need to populate variables based on the Reference variable. I am new in the ServiceNow. Can someone help with this? Your response is highly appreciated. Thank you.
Resolved! Service operation Workspace
Hi there , we are experiencing an issue with our service Operation workspace on our fulfiller account . There 're so many empty tabs that we cannot close .(please see attached screenshot). Everthing is ok when our admin tried to impersonate as t...
How to configure/set up Document Revision
Hey, can someone help me to configure this? I would like here to be shown the document revision, I guess it is kind of a template, because it changes some little things for each request, but generally is the same.Thank you!!
MS Teams and Employee Center Integration
Hi fellow community members. I'm hoping someone has implemented the integration between Employee Center and MS Teams and can assist me with additional details to pass a security audit. The actual setup isn't hard but to pass the security audit I nee...
Want to sub heading below the title in quicklink widget
Want to sub heading below the title in quicklink widget
Legal Request Configuration
Hello,Does anybody have any idea how to configure the following page?It should look like this: but it looks like this: I get the following errors when I submit an NDA Request:
Service Portal URL with ticket number
Hello, We are trying to simplify the Service Portal URLs by using the ticket number rather than the system identification number. Is there a way to do so in the Service Portal? We checked the documents Page navigation in Service Portal by URL (servic...
Resolved! When I am imperosnating language picker is showing in esc portal but for my profile its not
Hi Everyone,When I impersonating anyone I am able to see language picker in esc portal but with my profile i am not able to see that field in esc portal under user preferences
Resolved! How to migrate news records from one environment to another
How to migrate news records from one environment to another.I want to move all records to another insatnce
Resolved! Search Bar on a Topic Page
Can you have a separate search bar on a Topic Page, that only searches the content in that Topic? Rather than using the global search at the top, people who have navigated to the topic should automatically have a refined search based on the topic the...
Content Item(links) are not searchable through Meta Tags in prod instance
Hi, We have External Content - Content Item(links) with meta tags defined for them, but when we do global search with these meta tags terms in the employee center we do not get any search result in the production instance. When we search using meta ...
how to remove duplicate choice from dropdown
How to remove duplicate choice from drop down in catalog client script its coming in every other dependent choices mentioned in screenshot how to overcome that help me
Knowledge Articles Feedback when selecting 'not helpful'.
I know it is possible to choose to gather more feedback on an article when a user selects that the article is 'not helpful'. Is it possible to choose which articles would gather feedback though? For example, if the IT department does not wish to gath...
Autoincrement not working for some Task Extended Tables on Service Portal
Hello All, I currently ran into some issue with the auto generation of record numbers. Some of my task extended tables have the issue that they always count up by 2 in the service portal. If I create the record from platform/native ui I dont have thi...
