Hi there, We're looking at switching to Employee Center and I'm just testing on a PDI and wondered if anyone can advise on how I can change the OOB quick links to something like below, I've messed about with the widget settings but cannot get it to l...
May anyone share resources on determining what data is available to pull on Microsites to assess their performance, utilization, and how people are behaving on the page (e.g., where they're clicking, time spent, etc.)? This question is specific to 'T...
hi we have connected content in the employee center both catalogue items and knowledge. I have a request from the business to drive the order up of certain regional articles (visible only to some employees) above global articles (visible to all) Th...
As shown in the figure, I created a catalog item and added an HTML type variable (I added an image to the variable). Then in the flow, I want to create a news content record and reference the Featured image field with an image of the HTML variable ...
When using custom user new rules to create new content, an error 403 will be reported, and saving and editing will not be possible. May I ask how to solve it? Thank you for your reply.
Is there a setting on the Attachment variable that I can adjust so that the file names are visible in the attachment field?
Exactly what it says. Whenever I try doing a search on the Employee Center, I cannot choose Most Recent, only Most Relevant. Is there a hidden setting that will allow users to choose Most recent?
Hello, devs! Is it possible to make use of the Record Producer page in the portal to view and edit an existing knowledge article on that page?The OOB of the "Edit Article" action redirects to the actual form which is not good to look at knowing that ...
Recently, I have been using the news feature and have found that only those with sn_cd.content_manager Only users with permissions can create news, but I want many users to be able to create their own news because this role is charged. So I customize...
Hi ServiceNow Community,I have a request from our client, to have a widget or subwigdet where logged in user can see her/his hardware/software devices. Example snapshots are below.My question: How can I fulfill this request? What widget (configurati...
Has anyone provided the ability to their users to "manage" the widgets on Employee Center Pro and re-organize in a position that the like best. For instance, moving recommended content below Quick Links?Is this possible?
It appears that Employee Center only searches for forms and articles. How do you get it to bring up Topic pages in the Search results?
In my company we have super users who are allowed to act on behalf of "regular" users and as a result, they need to see all requests for their department, not just the ones they opened. I've been trying to figure out how to create an additional acti...
Hello everyone, i´m wondering if ServiceNow offers any way to calculate a rate about how much our company uses Self Services from ESC.We notice a decreasing amount of incoming incidents as we have implemented some self services so far.Knowledgebase i...
When transcribing a request to a mail notification, the formatting of the description is being lost, I am currently using current.description.toString() in the mail script but it is skipping the new lines and adding just single space.