I would like the submit button for catalog items on the employee center portal to scroll with the page instead of being static in the upper right. I found this question asked many releases ago but nothing recent. Can someone please direct me? We are ...
Hi,There is a requirement to show 'Close notes' in the activity of Incident, RITM & HR case in Employee Center portal. I need some advice on how to achieve this requirement. Also it should show in the timeline format like worknotes & comments, additi...
Hello ServiceNow peeps,I'm currently encountering a challenging issue with a Service Portal widget designed to display a dropdown list of both sc_request and universal_request items. Despite ensuring that both types of requests are being fetched and ...
Hello all, Is there a way to stop users from cancelling HRC requests that were assigned to a particular assignment group? This is a tricky question, but a colleague would like to stop requests that were assigned to their team. This will ensure that t...
We can add internal/external links using the web application module in the backend navigation. This link will be visible on the employee center portal homepage under 'My applications'.The url open in new tab in general. Is there a possibility to add ...
Hi All, Having a requirement that, In a catalog flow in the flow designer we are triggering approval to line manager once the request is submitted. if the line manager is not approved in 3 days then the approval will trigger to manager managers. and...
Vancouver Patch 9: Service Portal, not employee Center Backgroundwe have a customized checkout process that was done for standard UI / CMS back in Eureka versionFor portal, custom Service portal widget, angular ng-template, angular provider and scrip...
Hi All,need help.Why page on the right side doesnt show same information as page on the left side?It is same location, same schedule, why the right side doesnt display next available time?
Common approval workflow being used for multiple catalog items. How to bypass the approver, who has left the organization (Active=false) and another persons (Active=true) id is being added as an approver manually to catalog item related list so as to...
Hi, 1. There are 727 Published articles, how to add these articles to Employee center Portal?How to create different categories/Topics and associate them to articles? 2. How to hide this footer widget? 3. How to change the logo here?I want to add our...
Hi,How to add a custom search bar on my custom widget in serviceportal which only searches in my widget and return the result in widget itself? i used type head search but it searches on the full portal and routes me to diff page
On the ESC portal when there is no search result returned it is showing message "Try entering shorter phrases, or using different words in your query. For example, try "vacation days" instead of "how many days vacation." . I'd like to change the mess...
HiI got one requirement to combine Request something and Get help and rename that (Request) how to configure this.@Allen Andreas @Pradeep Sharma @Sandeep Dutta @Anurag Tripathi @Mark Roethof
How can I display these 3 record producers on my technical service catalog?I have already check taxonomy and it all set, but they will not display as intended.
would like to not allow customers to reopen Closed Incidents from the Customer Portalwhere can I go to remove 'reopen' selection from the action button for "Closed" Incidents? We need to allow customers to reopen or close an Incident ticket in 'Resol...
