Hi everyone, We recently migrated from our old ServiceNow Portal to Employee Center Portal. Can someone please teach me how to create a new page web page in Employee Center? We need a new page for the content that we want to add in the Employee Cente...
Hello Everyone, After changing the theme of employee center and reverting back to the OOB theme i am getting issue with one of the topic created mentioning topic header (Failing widget: 'Topic Header' (10e99777c38830105a09f0ad9840ddbd)) && Failing wi...
Hi everyone, I have made a page in Service Portal but it's not responsive .When I switch the view on tablet or on phone , the look is very messy.I missed some thing important. It 'is not about the page but about the customized widget in that page.P...
Experts, I have gone through below links and provided appropriate roles but still unable to resolve the issue:https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/concept/ec-to-do-approval-roles.htmlhttps:/...
Hi all,After changing the employee center theme. i now have a problem with one of the created themes that mentions the theme header (Failing widget: 'Employee Center Header'.And also there is no change in the code for the widgets as those widgets are...
Hello,Our non licensed customers send emails to servicenow which in turn creates universal requests that are worked upon by appropriate teams. In the past months we implemented Employee center and wanted to enable our customers to use EC to view the ...
My manager has different employees from different regions(Countries). We have Knowledge articles visible based on the region they are in. How can we make manager see the knowledge articles of employees that he manage on Employee Center Portal?
Hi All, i have created a variable called Agreement to sign, so i have used type as reference and given type specification asE-Signature template.i have created one sample document template and it needs to auto populate automatically when user opens ...
Hi Community,I am working on New Hire Onboarding, After submitting the form through Employee center for new hire as a system administrator an HR case is created but subject person is empty for that case. Instead subject person should be the one for w...
Hello everyone! First of all thanks for all the support. Our customer needs to sort the topics shown on their ESC portal alphabetically.We know there is the order field on the topic record, but the client don´t want to use it.This is because is diffi...
Hello Everyone, We have configured the AI search on the portal . While searching a KB ARTICLE with number it provide the exact match however it open the result in the form view not in the Article view.I have checked the SEARCH result Configuration bu...
Hello Everyone, I have a query regarding the fields which are present in User profile in esc portal to make read only. With ACL I have achieved all fields read only but department is the one where OOB ACL working on it.https://{InstanceName}.service-...
Hi all, We are currently configuring employee center and are looking at the 'HRM Todos Summary' widget on the 'hrm_todos_page' page. I am trying to find a way to show RITM variables against an SCTASK that is awaiting approval. Under the To-dos config...
What is the essential difference between service portal and employee centre? Both allow creating requests and allow user/employee to view status.
Hi, So like the community here, there is this bell icon which show's the notifications. Is there a way of replicating this on the ESC portal? If so, any advise on how? What is the back-end table to get the notification feed for the particular log...
