Resolved! Is their social platform solution in Employee Center
Is there a kind of social platform that similar to Facebook dedicated for employees to share their social activities in the company?
Forum Posts
Resolved! How to Update Contact Information and Link Custom Catalog in ServiceNow's Get Support Modal?
Hi all,I need some assistance with customizing the "Get Support" modal in ServiceNow. Specifically, I would like to:Update the contact number in the "Contact Us" section. The current number is incorrect, and I need to replace it with a new one. How c...
🗳️ Idea Submitted: Help Improve UXA for Employee Center Portal Navigation
Hi everyone,I’ve just submitted an idea to improve how User Experience Analytics (UXA) works with the Employee Center (EC) portal—and I’d love your support!The ProblemUXA currently shows generic page names like “Service Catalog Item” or “Employee Top...
Resolved! Accessibility within EC Pro
I'm new to ServiceNow EC Pro, and I've been playing around with EC Pro on the lab instance.While playing around on the Page Designer I noticed that <main> is the only available semantic tag.Is there a way to add more or that's all there is?If, for ex...
Debugging In Servicenow
Hi Team, In ServiceNow’s UI16, the Watch functionality was extensively utilized for debugging client-side scripts and, to some extent, server-side logic. This feature proved invaluable for isolating issues related to specific fields, providing real-t...
Quick Links Order
Is there a way to fix the order that items are displayed in the Quick Links section? I set the links up using Instance Options in the order I want but it seems that sometimes the order of these items randomly changes. Thank you!
What is the SNAnalyticsTrackingTriggered Event?
The SNAnalyticsTrackingTriggered Event appears in the User Experience Analytics. The Value changes back and forth between Full, Basic and Disabled. It seems to have surfaced after upgrading to Yokohama, but the data exists prior to upgrading. Is th...
Unable to See topics created in ESC Portal
Hi Everyone, We are planning to implement Standard changes in our project.OOB we have 3 standard change items like Modify a Standard Change Template , Retire a Standard Change Template,Propose a new Standard Change Template.I want to display 3 catalo...
Resolved! Who are the companies that using Employee Center Pro?
Hello,I would like to know the names of the companies who used Employee Center Pro, can you help me?
Vendors receive reminders from GRC TPRM tool via emails for the assessments that are already complet
Hi, I receive weekly reminders for the risk assessment. When i logged into my vendors portal with gmail that is mentioned as primary contact for test assessment in production, I see the status is closed and submitted. That means that all our vendors ...
Solve employee center widget
How to solve this error in the employee center?I tried repairing the plugins but didn't work out
Guided Self-Service is blank in the Portal
Hello all, the guided self-service is now blank / not triggering the flow in the Portal: It was working well before that.Anybody has an idea why it's not working now? Many thanks!
Resolved! Add "Additional Details" for an Incident logged in the Employee Portal
Hi Team,Please advise whether it is possible or recommended to add 'Additional Details' for an incident in the self-service portal, similar to what we have for requests.Kindly refer to the screenshots below.For Request:For Incident:Thank you.
How to exclude specific approvals from My Tasks in EC?
G'Day. In Employee Center's My Tasks, I have a use case where I would like to show approvals for Change Requests, but only when it is in the Assess state. Then, when the change moves to Authorize, I want the corresponding approval NOT to show in My T...
Resolved! need to disable comment / activity box in esc when RITM gets closed / completed
Hi, I need help. need to disable comment / activity box in esc when RITM gets closed / completed. cant post screenshot. sorry.