I am experiencing a noticeable slowdown of the instance, especially when impersonating an end user and then ending the impersonation. The entire instance is also slow. I need help to understand and fix these performance issues.It will be great if any...
Hi Team,We’ve noticed that the Guided Tour for the HR Workspace, which was previously functioning correctly, has suddenly stopped launching for a few users. Could you help us identify the possible causes for this issue?Additionally, if a user dismiss...
Hi Team, If we don't have existing incident we need to create new one from flow designer. I used Look up record, but its not proceeding to if step to create incident if we don't have result from look up step. No record found in Look Up Record action....
Hi All - We are in the midst of deploying ECP and setting up a few quick links as test cases however the images are not properly responsive and do not scale well / at all when the browser window size is changed (also when viewed on mobile). Any sugge...
I have a requirement to get the email template eg ABC i need to add this ABC template into another email temaplate, How can we achieve.
Does Search in Employee Center Pro reach inside the the content of a document available in Sharepoint? considering that I have the connector activated. For example, if I am searching for specific word, does it look inside the documents of SharePoint...
I am building our intranet with ServiceNow and Employee Center Pro. I am using the simple list widget to connect related resources, and I was able to add a glyph to it in the instance editor (the book). I went into the instance to see if I could add ...
i just want to know that the color of the link in the navigation bar and the color of the Topics(Technology Services)are both changing from the same place , but i want to change the color of the navigation bar link and not change the color of Technol...
Hello, The requirement is, need to add replace Activity with Activity / Comments in RITM form in ESC.please help me. can't send screenshot due to restriction
Hi Employee Center superstars,I'm getting ready for the migration project from Service Portal to Employee Center and just wanted to double check on one of the doubts I have that may impact the approach.It's related to Connected content. Is this somet...
I have installed the Journey Designer and Journey Accelerator plugins, and I am able to perform journey configuration. I also completed the Journey Guided Setup to finalize my journey record.However, I don't see "Journeys" displayed in the ESC portal...
Hello everyone, We are using News Center on Employee Center Pro to host all company news. Company videos are hosted on Microsoft Stream. However, when attempting to embed a video into a news article, the available options are limited to YouTube, Vime...
Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. When adding the widget to the page the functionality is fine up until i click ...
