Hi All, I have a issue where closed requests are showing in the Open request filter in Employee center,In our instance My request widget is cloned and two filters are added for Open incidents and open request items now the issue is in the open reques...
Hello,What is the best way to find a job for servicenow? Is there any career fairs for SNOW?
To split the Quick Links on the Employee Center homepage, open the EC homepage in Designer and add a second Quick Links widget. This will allow you to display two separate Quick Links sections, as illustrated in the example below. each widget wi...
To transfer the taxonomy from one instance to another, follow these steps: Capture the Topics via Update set Move the update set to the target instance. Export and Import Required TablesFrom the Source instance, export the following table recor...
Hi Community,I have an Employee Center portal already configured in my production instance, and I just received a new instance. I would like to transfer my Employee Center configuration from Prod to Test, so that it looks and works exactly the same.W...
Would anyone know why a knowledge base owner and knowledge manager wouldn't be able to see the article within the feedback task they are assigned?
[Background]We are planning to implement a navigation pattern where users access specific Classic UI pages through Employee Center, except for system administrators and administrative staff.[Current Consideration]- Using Employee Center as the primar...
Hello,My team has been looking for a way to make some simple edits to the standard Experience Feedback survey that opens from a drawer on the side of our Employee Portal (recently upgraded to Yokohama). However, even with admin credentials I have had...
Hello! When adding knowledge categories from the knowledge database to the mega menu, do there have to be 3 levels of knowledge categories?We currently have a main category that contains subcategories, but these subcategories do not have an additiona...
I have two portals in ServiceNow: the Employee Center (ESC) portal and the Clearsky portal.I would like the catalog items that belong to the Clearsky catalog to be hidden on the ESC portal, but still visible on the Clearsky portal.What would be the b...
Hi Team, We are not getting any results in AI Search while searching. Note: While I was testing AI Search in OOB ESC Portal, AI Search is giving the results,But we have Created a new portal for ESC and customized and make that as default portal for u...
Hi Community,I need to add an Order IT Equipment module under My Items in the ServiceNow Now Mobile app. Requirement:When I click Order IT Equipment, it should navigate to a list screen displaying items from the "sc_cat_item" table.When I click any i...
There is an option to check for new content in categories in Topic form. Is there any scheduled job or any background workflow to auto check new catalog items or knowledge articles created in connected categories? If there is no OOB settings, how can...
We have a use case where we are connecting Knowledge and Service Catalog Categories to the Taxonomy Topics in order to display the content within these categories on the Topic pages on the portal. I have been able to go through the process of adding ...
In employee center portal, if users preferred language is English then sort by filter is showing when they open any topic available in portal via mega menu or by search but if users preferred language is German or may be other then sort by filter is ...
