We are planning on migrating to Employee Center from the Service Portal at some point next year. Based on what I've seen in demos, forum posts, and other resources available on the ServiceNow site, I'm not entirely sure I understand what the differen...
Hi,I'm wondering has anyone created/found a stock price ticket widget? We wish to show the clients stock price on the Employee Center portal. I saw there was an OOTB "Stock" widget, but it is discontinued.Thanks!
I'm looking for the most effective way to migrate Confluence Wiki pages into ServiceNow Knowledge Bases. Has anyone found an effective way to import content from Wiki most directly into SN, while honoring the KB workflow (e.g., an easy import, a trig...
I would like to create a two level structure within the menu item within left side navigation within Employee Centre. We have multiple Quick Links in the top navigation, which I would like to bring to Left side navigation. e.g. Technology Services>Qu...
Hi everyone,I'm working on a catalog item in the Service Portal (ESC), and I need to implement a character counter for a multi-line text field.Here’s what I’m trying to achieve:Limit the input to 1000 characters.Display a live character counter below...
Hi Community,I am hoping someone can help me with an issue I have been struggling with regarding Angular Providers and customize header widgets in Service Portal.BackgroundI created a custom header widget and add function pop up modal for high-traffi...
In Employee center after an incident is resolved, the caller is given two buttons to either close the incident or reopen it. But, if the caller clicks on close button accidently it will be permanently closed. We want to give a prompt to user when the...
Hi All, I have a issue where a Record producer name is updated recently but when searched in Employee center search results old name is reflecting when we open the request updated name is showing.Even after updating the name why old name is showing i...
Hi developers, I would like to add underline when hovering on the facet pills.On the developer tool, show me this shadow-root.I am unable to edit its CSS.Hope you can help me with this matter. Thank you.
Zurich release When we implemented Employee Center, the decision was made to use /sp as the prefix instead of /esc in order to make things transparent for prior service portal users. Apparently, doing so has affected notifications in Employee Center...
Hi All, We have a requirement to include Topics in search result along with knowledge articles and catalog items in our EC pro portal. After creating Indexed source and including it in Search profile, we are able to see the topic in search result, bu...
My boss has tasked me with creating a brand new ticket page for our incidents and requests. She wants people to be able to search using a search box that will specifically only search catalog items to try and help employees find the correct ticket to...
Users who use the Employee Center to monitor the requests they have submitted (usually via a catalog item) can view the REQ and the RITM, however, when a rejection reason is given by the approver in the SOW or UI16 view , the users cannot see it. Wh...
Is there a way to create a list of frequently used catalog items that we can replace with the current "recommended for you" widget for all non-itil users of the Employee Center portal? We know each staff can individually mark at item as a Favorite an...
For some reason, the link on our Employee Portal homepage to take the user to the KB articles in the User KB is not working. If a non-itil license holder clicks the link on the portal, they get the message that there are no articles to view.However a...
