When I use flow designer to create additional RITMs from a list collector variable found on my catalog item, I still have the original RITM that is created out of the box. How do I deal with this? In my example I want a ritm for each business service...
Hello All -I've cloned the Link Button widget and placed it on our service portal page so that after a user submits a request he can open the request item in the worker view. The button looks great but does nothing. What do I put for the server scr...
Hi Experts, On our customer instance, we recently moved from SP to the ESC portal and also trying to move the NowMobile view to ESC. We recently upgraded to Xanadu, and the plugins are up to date.However, the mobile view still has the SP view (Green ...
Having a requirement that, When ever a request is created for rename shared mailbox and it status is closed completed. Then after 14 days need to create a new request for removal of Aliases of shared mailbox with the variables that are passed on the...
Hi We have a requirement to give the temporary access to one of the catalog item for specific user but user location is already added in the Not Available For condition using user criteria. Any other options to achieve this. Thank youRajeshwari H P
Does anyone know how to add the Related Links that you would see on a record to that same record in SOW.For example, when viewing an INC from the standard/default view, you can see several items under Related Link. However, view that same record in ...
Hi all, My content editors would like all our Content record Text Blocks to default to "Text Style - Paragraph L" instead of "Text Style - Paragraph M". Is it possible to change that default? Thanks!
Hi all, Is it possible to activate and use 2 different Employee center portals in the same instance? I suppose that we have to configure different taxonomy and maybe we will have to customise some widgets (My requests, etc) Thanks! Regards, Dimit...
Does this site offer a simple userguide for new users to reference when opening service requests, incidents or change requests?
Hello, Looking for guidance on how to break into the ecosystem as someone currently completing training at my own pace, considering making a career change. Thank you
Hi,The Workday integration with ServiceNow is not automatically removing tasks from ServiceNow once they have been completed in Workday. This is causing my ServiceNow task list to be cluttered with completed tasks, making it difficult to see which ta...
Hi Everyone,After the Washington upgrade there is an issue with next experience UI search where Global search option in the dropdown was missing and the other workspace search options were available, i've checked in the Washington PDI global was avai...
Hello - I can't figure out why when a user clicks on the Sources link in search results the kb article opens in form mode? See attachments.Any help is greatly appreciated!!
Does anyone on here have any experience with changing the order of how the Tiles for Catalog Items are displayed in Employee Center? One of our Stakeholders has requested when their Category/Topic is accessed, there is one particular Tile for one of ...
Is there a way of finding what customisations have occurred in Employee Centre? I have a task to do this and have no idea where to start! We are on Xanadu.Lisa