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Forum Posts

Open Attachments instead of KB articles

Historically we were able to create a KB article, add an attachment and set 'attachment link' = true also so that clicking to view the article would open the attachment, as opposed to an article itself.It appears that this no longer works and we have...

Resolved! Quick Link Service Portal

Sure! Below is a well-structured version of your query, formatted for posting in the ServiceNow Community:Hi All,I have a requirement to show Quick Links on my ServiceNow portal. To implement this, I created records in Employee Center > Quick Links.I...

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Servicenow AD LDAP Integration

I am working on integrating Active Directory (AD) with ServiceNow using LDAP integration. I have successfully fetched the list of AD groups into ServiceNow, but I am facing challenges in fetching all the members associated with a particular AD group....

Sakshi240 by Tera Contributor
  • 1098 Views
  • 2 replies
  • 0 helpfuls

Add users to the list in DL members

Hi All,  Having a requirement,  we have a DL table where we have a members and the owners fields both are list type fields in it and the data is getting into this table is via ldap sysnc. while sync in the ldap transform map we have a script mapping ...

Community Alums by Community Alums  
  • 930 Views
  • 1 replies
  • 0 helpfuls

Help with Scripted List on Employee Center Menu

After moving from Service Portal to the Employee Center, our users are really missing the drop-down list of their Issues & Requests that was in the old menu. I tried replicating the SP scripted list but it doesn't seem to work. I did find other commu...

kmolson73 by Tera Expert
  • 2040 Views
  • 2 replies
  • 0 helpfuls