How can I show incidents assigned to me under my active items?

Padam
Tera Contributor

Hi,

How can I show my acitve incidents assigned to me under my active items?

Is there an easy configuration? I tried with To-dos Configuration but seems to be requiring widget in To-dos Wiedget mappings

 

find_real_file.png

 

Thanks in advance

Padam

1 ACCEPTED SOLUTION

Lena_Latham
ServiceNow Employee

Hello Padam. We have a section in our free Employee Center Essentials course that covers how to configure this widget. It's in the Employee Center Configuration module of the course.

find_real_file.png

I hope this helps.

Lena

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3 REPLIES 3

Lena_Latham
ServiceNow Employee

Hello Padam. We have a section in our free Employee Center Essentials course that covers how to configure this widget. It's in the Employee Center Configuration module of the course.

find_real_file.png

I hope this helps.

Lena

Aman Kumar S
Kilo Patron

Hey,

Found one relevant article that guides you to do the same,just update the filter from native UI

Filter : active=true^assigned_to="+ gs.getUserID();

Ref link

https://community.servicenow.com/community?id=community_question&sys_id=3b4ab8c1db268510679499ead39619ea

That answer is misleading. The OP asked about the "My active widget" provided in the Employee Center, and the person iving an answer refers to creating a custom listing of incidents.