Hello SNUG Members!
We are looking for a new SNUG Leader for South Carolina! We are hoping to schedule the next in-person event in the September timeframe- so if you are interested, the timing could not be better.
SNUG Leaders must be employed by a ServiceNow customer and not employed by a ServiceNow partner.
Here is a snapshot of the role of the SNUG Leader:
- Participate in planning calls to ensure events are aligned to the needs of the SNUG community including dates, venues and topics
- Help identify customer speakers
- Gather feedback on the community with regards to topics
- Emcee at meetings if possible
- Promote online community involvement by posting questions and blogs to encourage an on-going dialog with community members
- The time commitment is roughly 1-2 hours/year for event planning and 6-8 hours attending the event if possible!
The ServiceNow team manages:
- Invitations and registrations
- Meeting planning and coordination
- Venue and catering costs (in-person events)
The SNUG leader does not have to host events or arrange them in any way. They play the important role of helping us ensure that members get the most value from attending SNUG meetings and to keep the conversation going by participating in the on-line SNUG community.
SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, on-line, and at Knowledge. I have attached the Customer Participation guide as reference that explains the role further along with best practices for SNUG Leaders.
If you are interested, please send an email to tracy.obrien@servicenow.com or respond to this post in on the community. Please share more about your experience with ServiceNow and why you’re interested in being the new SNUG Leader for South Carolina.
Tracy O'Brien
Global SNUG Program Manager
