Plugin: Atlassian Jira Integration for Agile Development
Description:
When multiple Jira issue types are mapped to a single ServiceNow table, then Export and import of issues works based on the first created table and Field mappings records
Steps to Reproduce :
- Set up integration between Jira and ServiceNow
- navigate to table maps of any project
- Assume Story and Task (from Jira application) are mapped to the rm_story table in ServiceNow.
- Story mapped to rm_story (table and field mappings created first)
- Task mapped to rm_story
Expected Behaviour for Export
- When a new story is created in ServiceNow, it is exported as a 'Story' issue type in Jira Application.
- Reason: Story to rm_story mapping created first.
Expected Behaviour for Import
- Import of issue type 'Stroy' from Jira to ServiceNow (rm_story) works as expected.
- When a 'Task' issue is imported from Jira to ServiceNow, the field mappings of Task are neglected and Field mappings of 'Story' are considered and records are created based on 'Story' field mappings.
- Reason: Story to rm_story mapping created first.
