Vibha  Sharma
ServiceNow Employee

What’s New in This Release:

 

Quick Story Generation

Generate a single story at a time with the new “Generate story” button. Provide 1–2 lines of story context (persona, goals, etc.) and AI instantly creates a complete story with title, description and acceptance criteria. Perfect for when you need one focused story quickly - review, edit and save.

 

What Makes It Special:

 

  • Generate Story: Click “Generate story” to create one story at a time. Provide brief context, review the generated title, description and acceptance criteria and save. Perfect for targeted story creation.

  • Review & Edit: Generated content is editable - refine before saving to ensure it meets your requirements.

  • Time Saving: Turn story context into a complete, structured user story in seconds.

 

How It Works:

 

  1. Navigate to the Stories related list in Agile or EAP.

  2. Click the “Generate Story” button located above the story list.

  3. Enter story context (1–2 lines): Example: "progress tracking for onboarding steps to help users visualize their journey"

  4. Click “Generate”.

  5. Review the generated title, description, and acceptance criteria.

  6. Edit if needed.

  7. Click “Save story”.

 
 

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Note: Use “Generate story” to quickly create a single story with focused context. Use “Create stories” to generate a full epic breakdown with multiple stories and conversational refinement. For more details on “Create Stories”, refer article: Agile Story Generation.

 

Try it out and share your feedback or questions in the comments below.


Frequently Asked Questions:

 

1. What role is required to generate stories?
Ans:The role required is  sn_apw_advanced.eap_user or sn_apw_advanced.eap_read_only , with now_assist_panel_user 

 

2. We’re using Agile Development, not EAP. Can we still use this feature?
Ans: The “Generate story” feature is available in both Agile and EAP.

 

3. What should I enter in the "Generate story" context field?
Ans: Provide 1–2 lines describing the story focus with persona, goals, metrics, or pain points.

Examples:

  • "mobile user needs fast checkout, goal is to reduce cart abandonment by 20%"

  • "admin dashboard showing user activity metrics"

 

4. Can I edit the generated story before saving?
Ans: Yes. The generated title, description, and acceptance criteria are all editable in the preview modal. Review and refine before clicking “Save story.”

 

Version history
Last update:
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