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Vibha  Sharma
ServiceNow Employee

Overview

 

This article outlines all the topics detected by the Project Insights engine, focusing on Risks & Actions (RIDAC), Financials, and Schedule. For each topic, it explains what is monitored, when an insight is triggered, the default thresholds, and the value it provides to your project team.

 

How to Read This Guide

 

Each insight topic includes:

  • What it does — A plain-language description of what the insight monitors

  • When it fires — The specific conditions that trigger the insight

  • Default configuration — Out-of-the-box thresholds and parameters

  • Data scope — The date range or project scope used

  • Severity — How urgency is communicated (where applicable)

  • Value delivered — What problem it solves for your team

 

Summary of Topics Covered

 

VibhaSharma_0-1777436765744.png

 

Risks & Actions (RIDAC)

These insights ensure that risks, actions, issues, decisions, and change requests logged in your project register are never forgotten after they are raised. Each topic keeps the relevant open items visible and prioritised.

 

 

1. Open Risks

Summarises all open project risks grouped by their potential impact.

 

VibhaSharma_0-1777437138241.png

 

2. Open Issues

Surfaces all open project issues organised by priority.

 

VibhaSharma_1-1777437342436.png

 

3. Open Actions

Tracks outstanding action items that have not yet been completed.

 

VibhaSharma_2-1777437506799.png

 

4. Open Decisions

Highlights decisions that are pending or have not yet been made.

 

VibhaSharma_3-1777437655535.png

 

5. Open Change Requests

Surfaces unresolved change requests that may affect project scope or timeline

 

VibhaSharma_4-1777437790548.png

 

Financials

Financial insights monitor the cost health of your project, comparing what you planned to spend against what is actually being spent and flagging drift before it becomes a serious problem.

 

6. Cost Variance Issues

Alerts when actual project costs are diverging from the plan.

 

VibhaSharma_5-1777438061867.png

 

7. Budget Variance Issues

Identifies when projected total spend is exceeding the approved budget.

 

VibhaSharma_6-1777438278691.png

 

Schedule

Schedule insights compare your current project timeline against the committed baseline, giving you and your stakeholders a clear, objective measure of delivery performance.

 

8. Schedule Variance

Shows how the current project timeline compares to the original baseline.

 

VibhaSharma_7-1777438506338.png

 

 

Final Note

These insights help shift project management from reactive tracking to proactive risk management, keeping your RIDAC register, financials, and schedule health visible and actionable at all times.

 


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