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After adding attachment category moving to none

VSN
Tera Expert

yesterday

VSN_0-1763448404176.png

when ever i am attaching the attachment/removing the attachment - the category field value moving to None. how to resolve this issue.

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3 REPLIES 3

PrashantLearnIT
Giga Sage

yesterday

Hi @VSN 

 

Can you please tell me what form you are looking for.

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VSN
Tera Expert
In response to PrashantLearnIT

43m ago

Demand - dmn_ demand 

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Ankur Bawiskar
Tera Patron
Tera Patron

48m ago

@VSN 

any custom business rule or flow is running on sys_attachment which is clearing that Category field value?

what debugging did you do from your side?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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