Aggregation of Application Services

RahmatSharH
Tera Contributor

3 hours ago - last edited 3 hours ago

Hello,

The business criticality of underlying Application Services should be automatically aggregated and displayed as High/Moderate/Low at the Business Application level in APM, leveraging out‑of‑the‑box (OOTB) ServiceNow behavior. 

If anyone has insights or suggestions regarding this, your help would be greatly appreciated. Thank you in advance!
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yogesh41
ServiceNow Employee

an hour ago

Hi,

 

One of the way to achieve it by using Application Indicators. One can have scripted indiactors with custom business logic to review associated Application Services and generate score periodically. These score can be reviewed from Application Rationalisation list view. 

Some of the doc links to help you achieve it. 

 

Manage indicators

Create new indicator form

 

Yogesh

 

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