Agile Development
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‎01-16-2024 10:31 PM
The user having roles scrum_master, scrum_product_owner, or scrum_sprint_planner cannot drag and drop stories on agile board.
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‎01-16-2024 11:18 PM
Try adding the scrum_team_member role.
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!
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‎01-16-2024 11:22 PM
The user has that role as well
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‎01-17-2024 01:16 AM
The user already has scrum_team_member role as well.

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‎01-16-2024 11:26 PM
Hi,
Please check below KB Article:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824126
Thanks
Anil Lande