assessment results calculation

[gay]

Hi,

Can you please help me understand how assessment results are getting calculated?

The values entered by the user while submitting the assessment will be saved in actual and scaled result, which are further used to calculate metric

results and category results.

I am going through wiki link http://wiki.servicenow.com/index.php?title=Assessment_Results#gsc.tab=0

The calculation part is a bit unclear so please let me know how calculations are done.

Thanks

[ITSMgal]

kellykaufmann - I recall that you did some work to map this out. Do you still have the spreadsheet that shows how these values are calculated?

[kellykaufmann]

Hi - I believe this thread has the information: Assessment Metric Results Value Calculation

[Manjeet Singh]

Hi Gayatri,

The formula : (Input Value - Min value defined in metric) / (Max value defined in metric - Min value defined in metric) * current metric weight / (sum of valid metric weight) * scale_factor defined in metric type

The sum of weighed metrics for each category gives the category score. Then the category score is multiplied by a category weight. This weight is different depending on the total number of assessment metrics for a demand.