Hello, Is there a recommendation on how to manage/assign project managers at the Program Level (not the Project Level)? If a project manager works on a project, they have a resource plan for that project. It seems that there are no options for resour...
Hello, This KB "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2675470" suggests that we cannot view EPICs from the new table "sn_align_core_scrum_epic" on CWM, if so how can view the EPICS that were created ? BR,Hamza.
Hi All, When a project task is closed, its percent complete becomes 100% and rolls up to the parent. But how is percent complete calculated when the task is still in progress? For example, if the planned duration is 4 days and 1 day has passed, shoul...
Hi Community,I am working on the Resource Management Workspace in ServiceNow and need some guidance on customizing the "Unassigned tasks" section.Currently, the table displays columns like:TaskParent ItemTypeOwnerTask effortGroupRoleRequirement:I nee...
I need to create a Playbook where the user selects financial baselines, and they should be redirected to the financial Baseline Comparison Page to view the comparison. How to construct or retrieve the target page URL with baselines as input? Or any o...
Hi Community,I am working on Strategic Planning Workspace in ServiceNow and have a requirement to modify the placement of an action button in the record header.Currently, on the EAP Feature creation page, I see the following buttons in the header:Sav...
Collaborative Work Management (CWM) in ServiceNow is often misunderstood as just another planning tool. In practice, it works best when it is not treated like a traditional project or agile framework.CWM is centered around Spaces, which act as collab...
Hi all. I'd love your thoughts on a solution I'm investigating, to see if I've missed something in SPM that might help.I've got a customer who wants to formalise the fact that a Project is intended to increase/decrease company headcount. Typically,...
Hi Everyone,I have exported the Investments (Top Level), and its related Fundings, Cost Plans and Benefit Plans via xml (export xml). When I imported this xml's in the other instance, the fiscal periods are not getting captured or moved. (Fiscal peri...
Issue: Recalled Timecards Reclassifying from OPEX to CAPEXWe are experiencing an issue where recalled timecards are being reclassified from OPEX to CAPEX, even though the original timecard and all associated cost plans are OPEX.What we’re seeing:Orig...
Hi All,We have a requirement to implement below. Metric_Definition:Calculate The total count of active, unresolved tickets that remain open at the end of the reporting period(ex:month), in count and percentage. Metrics Formula:Backlog = (Opening Bala...
Hi All,I would like to know where this row context menu configured for SPW workspace. The Add Target is visible only for Goal owners, I would like to check if this can be modified. Thanks!
I am facing an issue in ServiceNow where the character count in Work Notes does not reset after posting.Issue Details:When I enter text in Work Notes, the character counter increases as expected.After clicking Post, the Work Notes get saved correctly...
Under project workspace, we have new feature as Docs, but for not that is accessible as creation and update is only for project manager. How we can provide access to project user with it_project_user role. Created acl on sn_doc_page_template table fo...
How can I create Sprint burndown chart in ServiceNow ?