Business Capabilities and Impacted Business Applications fields on project form

Chandler2
Tera Guru

‎05-07-2024 02:54 AM

Business Capabilities and Impacted Business Applications fields on project form: I can see the tables these fields refer to are cmdb_ci_business_capability and cmdb_ci_business_app but how do these tables get populated and from where?

 

I don't have experience with CMDB, is it a CMDB requirement or a SPM requirement. They are asking me to tell how they can get the correct data in these tables so they can select it while creating project. While being a SPM developer, I am not very sure how to get these populated?

I did check that base configuration item table CMDB has more than 150000 records.

 

Please suggest.

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shiwan_agrawal
ServiceNow Employee
ServiceNow Employee

‎05-13-2024 09:24 AM - edited ‎05-13-2024 09:24 AM

Hi @Chandler2 

Are you aware of CSDM? These tables support APM (Application Portfolio Management) process and fits in the following manner within CSDM:

shiwan_agrawal_0-1715617353770.png

You can find more details about relationships @https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/csdm-implementation/concept/ci-relationships.html

 

If above explanation helps, request you to accept this as correct solution.

 

Regards,

Shiwan Agrawal

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