Cannot delete project(s)

[s_renjarnbo]

In our TEST environment I have created a few projects, some from a template I have created and some without a template.

Now I need to clean up the projects (deleting them).

I can select the project(s) from the "pm_project" table and choose "Delete" from the "Actions on selected rows...." drop down BUT NOTHING HAPPENS !!!

I am admin

[SP22]

Hi @s_renjarnbo 

Users with IT Project manager can delete tasks

it_project_manager

Open the below URL and check what delete ACL's are in place

https://YOUR_INSTANCE.service-now.com/sys_security_acl_list.do?sysparm_query=nameSTARTSWITHpm_project_task%5Eoperation.nameSTARTSWITHdelete&sysparm_view=

Thanks
SP

[Maik Skoddow]

Hi @SP22 

have you just copied your answer from https://www.servicenow.com/community/spm-forum/how-to-delete-a-project-created-in-error-but-in-quot-... ?

[s_renjarnbo]

Hi SP22

I did look at the ACL and it seemed fine to me. I have even added the suggested role to my account and tried to delete. Still same result

Regards

Søren

[Maik Skoddow]

Hi @s_renjarnbo 

instead of using the delete option from the list view, try it in the form view. A project might have many related records, and some special error messages can give more information in the form view. Also, have you tried to reload everything? It might take some time to delete all related records.

Maik