Cannot set hourly rate for a single user

[jordimsant]

I have looked around and I found nothing about setting hourly rate for a specific user like I can do for groups and roles. I would like to user this hourly rate in order to calculate costs when this user submits a Time Card. I have already seen that maybe I could define a Rate Line in my Rate Model, but I find more intuitive to define this base rate in the user directly. Why is this capability not available? Am I forgeting something?

[shankarkattaman]

Rate model has flexibility to define your own attributes on which you can define rates.

https://www.servicenow.com/docs/bundle/zurich-it-business-management/page/product/project-portfolio-...

[jordimsant]

Hi Shankarkattaman,

I already knew I could define it in Rate Model, but I would like to define this rate at the level of user. In this way, I could stablish this rate as his "default rate", which would be useful in case model rate line is out of execution range.