Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Capacity of scrum teams on EAP (Enterprise Agile Planning)

Kenta Koizumi
Kilo Sage
Kilo Sage

Hi community,

 

I would like to configure capacity points for each scrum team on EAP.

However, it seems there is no function to do it.

 

On planning board, I can see capacity utilized but "-" is shown.

If I configure capacity points, something percentage number would be shown I think.

 

image (1).png

How can I manage it?

1 ACCEPTED SOLUTION

Scott Townsend1
ServiceNow Employee
ServiceNow Employee

Hi Kenta,

 

I'm the Product Manager for EAP, and the capacity can be updated in a couple spots (although now that you pose the question, I think we should make it easier/possible to update from the Planning Board as well). 

 

At the team level, you can click on the sprint name from the Backlog tab which will open the sprint record and allow updates.  At the ART or group of teams level, you can select the capacity displayed within the Planning Board to open the sprint record as well.  (As an aside, we do make capacity read-only after the sprint starts)

 

Thanks,

Scott Townsend (william.townsend@servicenow.com)

 

ScottTownsend1_0-1737480571448.png

 

ScottTownsend1_1-1737480708487.png

 

 

 

View solution in original post

4 REPLIES 4

Scott Townsend1
ServiceNow Employee
ServiceNow Employee

Hi Kenta,

 

I'm the Product Manager for EAP, and the capacity can be updated in a couple spots (although now that you pose the question, I think we should make it easier/possible to update from the Planning Board as well). 

 

At the team level, you can click on the sprint name from the Backlog tab which will open the sprint record and allow updates.  At the ART or group of teams level, you can select the capacity displayed within the Planning Board to open the sprint record as well.  (As an aside, we do make capacity read-only after the sprint starts)

 

Thanks,

Scott Townsend (william.townsend@servicenow.com)

 

ScottTownsend1_0-1737480571448.png

 

ScottTownsend1_1-1737480708487.png

 

 

 

@Scott Townsend1 

Thanks to your advice, I can configure team capacity.

However, can I put the number for each member?

It would be really helpful to automatically calculate team capacity.

Hi Kenta,

At this point, we're only supporting capacity for the team.  However, we have gotten a couple of requests to support by individual team member and rollup (which could also help with future ADO integrations).  I've added it to a list of potential enhancements (not sure when yet).

Thanks,

Scott

@Kenta Koizumi Please also see the article Agile Iteration capacity in EAP based on Agile Group capacity (points). This leverages the capacity that exists in the classic Agile Groups (Agile Dev 2.0) and connects these settings to be presented within EAP.

There are many other great resources associated to our Quick Start Guide for EAP as well!