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Capacity of scrum teams on EAP (Enterprise Agile Planning)

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Kenta Koizumi
Kilo Sage
Kilo Sage

‎01-16-2025 06:27 PM

Hi community,

 

I would like to configure capacity points for each scrum team on EAP.

However, it seems there is no function to do it.

 

On planning board, I can see capacity utilized but "-" is shown.

If I configure capacity points, something percentage number would be shown I think.

 

image (1).png

 

How can I manage it?

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Scott Townsend1
ServiceNow Employee
ServiceNow Employee

‎01-21-2025 09:35 AM

Hi Kenta,

 

I'm the Product Manager for EAP, and the capacity can be updated in a couple spots (although now that you pose the question, I think we should make it easier/possible to update from the Planning Board as well). 

 

At the team level, you can click on the sprint name from the Backlog tab which will open the sprint record and allow updates.  At the ART or group of teams level, you can select the capacity displayed within the Planning Board to open the sprint record as well.  (As an aside, we do make capacity read-only after the sprint starts)

 

Thanks,

Scott Townsend (william.townsend@servicenow.com)

 

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ScottTownsend1_1-1737480708487.png

 

 

 

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Josh Sutton
ServiceNow Employee
ServiceNow Employee
In response to Kenta Koizumi

‎10-02-2025 08:06 AM

@Kenta Koizumi Please also see the article Agile Iteration capacity in EAP based on Agile Group capacity (points). This leverages the capacity that exists in the classic Agile Groups (Agile Dev 2.0) and connects these settings to be presented within EAP.

There are many other great resources associated to our Quick Start Guide for EAP as well!