Capacity planning

Tommaso2
Tera Expert

Hi all,

 

Which is the link between Capacity Planning in SPW and Resource Assignments?

 

Capacity planning is for Portfolio manager but which is the purpose? Only showing capacity based on role/group/skill? Portfolio manager can perform any action (such as assign resources)?

 

Once Capacity is checked. there's any impact on Resource assignment?

"Capacity planning" step occurs before or later resource assignment?

 

 

Many thanks,

Tommaso

 

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SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @Tommaso2 ,

There is an wonderful article which explains both : https://www.servicenow.com/community/spm-articles/resource-assignment-and-capacity-planning-guide/ta...

 

Also, https://www.servicenow.com/community/spm-articles/strategic-resource-capacity-planning-how-to-set-it...

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.