Changing Percent complete field on the Roadmap configuration has no effect

Richard  Kiss
Tera Contributor

Hello Everyone,

I am trying to display the "Percent complete by estimate" field's value on the Strategic Planning Workspace -> Portfolio Planning -> Roadmap for Epic records.

By default it is using the value from the "Percent complete" field, but that is not the one I need.
Based on the docs Portfolio plan configuration form changing the value in the field "Percent complete field" is exactly what I want. The only problem is that it has no effect. I changed the value to "Percent complete by estimate" there but on the SPW it still shows the values from the "Percent Complete" field on the Epic record. 
I am using Vancouver patch6.

Did anyone faced the same problem?

thanks,

R

 

 

11 REPLIES 11

Richard  Kiss
Tera Contributor

bperkins
Tera Contributor

Hi @Richard Kiss I'm also running into this issue, also. 

 

We've updated the "Percent Complete field" value to "Percent Complete by Estimate" in Portfolio Planning Configuration. However, we're not able to see the Percent Complete in Strategic Planning Workspace.

 

Were you able to resolve this? Any guidance would be helpful!

Srikrishna Nara
ServiceNow Employee
ServiceNow Employee

Hi @bperkins We tested this in the latest Strategic Planning Workspace and it works fine OOB. Please engage with the technical support team to create a case and the dev team can follow up to investigate this.

Hi @Srikrishna Nara ,

Hope you are doing well.

 

Just so that I understand, are you able to display the "Percent complete by estimate" field in the SPW?

I think @Richard Kiss is getting "Percent Complete" value but not the value of "Percent complete by estimate" field in SPW.

Just now I also tried but did not get the success hence thought of clarifying.

 

Thank You!

Namita Mishra