Collaborative Work Management Add reference to other Now Platform tables

Julie21
Tera Expert

In ServiceNow docs, I can see that you can link to e.g. an incident from a Collaborative Work Management docs by using the / command.

Any idea which command to use if you're not using an English keyboard? I'm using a Danish keyboard and am not able to find any command that's working. 

 

Collaborative documentation using CWM (servicenow.com) 

5 REPLIES 5

yogesh41
ServiceNow Employee
ServiceNow Employee

Hi,

 

This is known issue that team is going to fix on priority. Let me come back if there is any workaround.

 

Yogesh

Thank you Yogesh. 

 

Hello,

Looks like English Canadian keyboard works to open the mention and format menu.

However the great majority of our users use French Canadian keyboard.

We use the / key on the Num Pad (just above 8 ) or Alt+47 but no menu is displayed

Will this be fixed to be compatible to not only English keyboard^

RahulKmr
ServiceNow Employee
ServiceNow Employee

Have you tried "shift+7" on Danish keyboard? We need to type "/" to active it and it varies as per system keyboard selection