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Resolved! Idea Portal: add function to display the Idea# along with the title, etc

HelloHas anyone added the functionality to generate the IDEA# when the end user submits the idea from the Idea Portal?I have a request to add this #so that its generated when the user clicks Create an Idea button..so that the user would get the messa...

Mary by Mega Guru
  • 1540 Views
  • 2 replies
  • 0 helpfuls

Resolved! User's access control with Before Query Business Rule

Hi, I would like to add a 'Before Query Business Rule' to control user's access to Demands by their Business Units. So each users belongs to a specific Business Unit. I have add a reference field for Business Unit in the form of a user.  So let us im...

SN4User by Tera Contributor
  • 2025 Views
  • 6 replies
  • 1 helpfuls

Configure report column size

Hi, We have reports embedded into some Dashboards. But it's not always easy to read because of the size of some columns. Is there a way to define the size of the columns in a report ? (and not let the system defining the size based on the content) . ...

Resolved! How to track changes in project planned end date

Dear Community, I have a requirement to track the number of changes of the Planned End Date field on a project, meaning any time this "end_date" field is updated, a counter should be increased by 1. I have a custom field (u_changes_in_end_date) to us...

How to set standard view in a Demand form

Hi, I'm learning the ServiceNow platform, specifically SPM. I'm currently working on a case study that I received from my company. Every day I'm struggling with problems, it's frustrating. This tells me that I still have a lot to learn. For example: ...

SN4User by Tera Contributor
  • 2796 Views
  • 4 replies
  • 1 helpfuls

Resolved! Enabling 'Audit' checkbox on sys_dictionary for pm_project table.

Hi,In customer environment, project workspace is taking time to load all projects. (around 20-25 seconds)1. If I make 'Audit' checkbox to true on sys_dictionary for pm_project table, Does it give performance issue on project workspace?2. what If I do...

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_Yash24 by Tera Guru
  • 1962 Views
  • 6 replies
  • 2 helpfuls

Resolved! Reporting on project state changes

I would like to report on my projects that are in an 'On-Hold' state, and also show *when* they were moved to On-Hold. I know the data is there, as demonstrated by the screenshot below, but how do I report on this data? 

Frank Furter by Tera Contributor
  • 1850 Views
  • 4 replies
  • 1 helpfuls

Resolved! Idea Portal List doesn't show any Idea

Hi guys,Hi guysI'm working on Idea Portal, during the test I got this error (you can see the screenshot) from there on my ideas portal home page I can't see any ideas, M2M categories are mapping well, it looks like the widget that handles the display...

Dario_C by Mega Sage
  • 2431 Views
  • 4 replies
  • 3 helpfuls

Dynamic Report Query on Sprints

I need to do two dynamic queries for a sprint dashboardAccomplishments - this should show the stories of the last 2 SAFe sprintsSomething like @currentsafesprint -1, @currentsafesprint -2Look Ahead - this should show the stories in the current SAFe s...

Recalculate Cost Plan Breakdown with New Exchange Rate

Hi We have updated new FX Rates for the FY.There are some existing cost plans which had the calculations done from previous exchange rate. Now we want those Cost plan/Breakdowns to be recalculated according to new Exchange rates.What is the best way ...